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Collections Officer Courses in Wollongong

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Wollongong?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Wollongong

The following providers offer Collections Officer courses in Wollongong, New South Wales.
Australian Ideal College
91679
1
Grow Training Group
45109
1
Foundation Training Australia
31972
1
TasTAFE
60142
1
Western Sydney University The College
90319
2
Australian Salesmasters Training
6854
1
TAFE NSW
90003
3
TAFE SA
41026
1
Central Regional TAFE
52789
1
South Regional TAFE
52790
1
South Metropolitan TAFE
52787
1
WEA Illawarra
90297
1
Australian Security Academy
30547
1
North East Vocational College
40222
1
Kaplan Professional
90116
1
National Finance Institute
31203
1

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

17th June 2021

All collections officer courses

Collections Officer careers

For individuals seeking to advance their careers in the financial sector, the Collections Officer courses in Wollongong provide an excellent pathway. These courses are designed to equip students with the essential skills required for effective debt recovery and management, essential to supporting businesses in maintaining financial stability. Wollongong, being a thriving regional centre, offers a unique environment where professionals can enhance their expertise while contributing to local economies.

Completing a course in collections can also open doors to various related job roles that are in high demand in the Wollongong area. Graduates often find opportunities as a Credit Controller or a Credit Manager. Furthermore, those interested in broader finance roles may consider positions like Finance Specialist or Credit Analyst. The diverse financial landscape in Wollongong means professionals can easily transition into these roles with the right qualifications.

Wollongong is home to several Registered Training Organisations (RTOs) and industry-recognised training providers that offer specialised Collections Officer courses. These institutions not only focus on the theoretical aspects of debt collection but also provide practical insights into the banking and credit services sector. Students can explore comprehensive programmes that align with other finance-related qualifications, such as those in Finance courses and Banking and Credit Services.

In addition to fostering skills vital for success as a Collections Officer, these courses can lead to rewarding careers in various financial occupations throughout Wollongong. Aspiring professionals may consider becoming a Banking Officer, Loan Administrator, or even an Investment Banker. With the ever-growing demand for financial specialists in the region, enrolment in Collections Officer courses can be a significant step towards a prosperous future in the finance sector.