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Collections Officer Courses in Tweed Heads

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Tweed Heads?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

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Collections Officer careers

Discover a range of Collections Officer courses in Tweed Heads, specifically designed for individuals looking to pursue a career in debt collection and account management. These courses are ideal for learners at any stage of their career, whether you are starting fresh or building on your existing qualifications. With beginner options such as the Certificate III in Accounts Administration FNS30322 and the Certificate III in Financial Services FNS30122, you can equip yourself with essential skills in financial operations.

For those who wish to delve deeper into this field, the Collections Officer courses in Tweed Heads also cater to experienced learners. One such advanced course is the Certificate IV In Credit Management FNS40122, which aims to enhance your expertise in credit control and debt recovery strategies. This course is perfect for enhancing your qualifications and taking your career to the next level.

Tweed Heads boasts reputable training providers, such as TAFE NSW and WM (Walan Miya), who offer high-quality training in the Collections Officer field. These providers ensure that the courses are delivered with industry-standard practices, equipping you with the relevant skills needed for the job market.

Whether you're interested in the Certificate III in Mercantile Agents FNS30420 or the Certificate III in Local Government (Rates) LGA30120, you can find a suitable option to kickstart your career as a Collections Officer in Tweed Heads. The broad selection of courses facilitates your learning according to your current experience.

Embrace the opportunity to develop your skills through the Collections Officer courses in Tweed Heads. Updated training methodologies and a supportive learning environment offered by local providers make this an excellent choice for your professional journey. Discover your potential today and take the first step towards a rewarding career in collections management by exploring the available courses in Tweed Heads at Courses.com.au.