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Collections Officer Courses in Sydney

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Sydney?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Sydney

The following providers offer Collections Officer courses in Sydney, New South Wales.
Australian Ideal College
91679
1
Grow Training Group
45109
1
Foundation Training Australia
31972
1
TasTAFE
60142
1
Western Sydney University The College
90319
2
Australian Salesmasters Training
6854
1
TAFE NSW
90003
3
TAFE SA
41026
1
Central Regional TAFE
52789
1
South Regional TAFE
52790
1
South Metropolitan TAFE
52787
1
WEA Illawarra
90297
1
MEGA Education
91305
1
Australian Security Academy
30547
1
North East Vocational College
40222
1
Kaplan Professional
90116
1
National Finance Institute
31203
1

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

17th June 2021

All collections officer courses

Collections Officer careers

For those looking to build a rewarding career in finance, the demand for Collections Officers is on the rise in Sydney's bustling financial sector. Completing Collections Officer courses in Sydney equips you with the essential skills to manage debt recovery processes expertly. With several reputable training providers available, such as WEAI, students gain comprehensive knowledge tailored to the local landscape, ensuring they are well-prepared for the challenges faced in this dynamic role.

Our list of Collections Officer courses offers valuable insights into related job roles, including positions like Credit Manager, Credit Controller, and Fraud Analyst. Each of these professions has its own unique responsibilities and opportunities for growth, providing graduates with various career paths to consider after their studies. By gaining specialised training, you will stand out as a prospective applicant in this competitive job market.

Sydney is home to a thriving finance community, enhancing the value of those who specialise as Collections Officers. Throughout the city's vibrant districts, such as the Central Business District and Parramatta, numerous financial institutions require skilled professionals. Enrolling in Collections Officer courses in Sydney not only prepares you for local job opportunities but also allows you to understand the intricacies of the Sydney financial market deeply.

By taking Collections Officer courses, students will also discover opportunities to progress into exciting roles such as Loan Administrator, Banking Officer, and Relationship Manager. The training you receive will provide you with essential skills that will be an asset in achieving your career ambitions in the financial sector, ensuring that the investment you make in your education pays off in the long run.

In addition to fostering professional growth, completing Collections Officer courses in Sydney allows you to network with industry professionals and fellow students. This connections can be invaluable as you embark on your career journey, opening doors to new job roles such as Credit Officer, Mortgage Broker, and Bank Manager. By choosing to study in Sydney, you can set the foundations for a successful career in the collections industry while enjoying all that this beautiful city has to offer.