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Collections Officer Courses in Richmond

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Richmond?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

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What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

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Collections Officer careers

If you're looking to start a rewarding career in finance, exploring the Collections Officer courses in Richmond is an excellent choice. Richmond, located in scenic New South Wales, offers a range of vocational education and training (VET) options to help you gain the necessary skills for roles in accounts administration, financial services, and more. Among the popular beginner courses available in the area are the Certificate III in Accounts Administration, the Certificate III in Financial Services, and the Certificate III in Mercantile Agents. These courses are perfect for individuals starting their journey in collections and finance.

If you already have experience in the field, Richmond also provides advanced training options to further your career. Consider enrolling in the Certificate IV in Banking Services or the Certificate IV In Credit Management which are tailored for those looking to enhance their qualifications. Training providers such as TAFE NSW are well-regarded for their quality courses that cater to both beginners and advanced learners in Richmond.

With your new skills, you may find yourself suited for various related job roles such as a Fraud Analyst, Credit Manager, or a Credit Controller. The opportunities in Richmond are plentiful, allowing you to tailor your career path in the finance and collections sector. Whether you're starting fresh or looking to advance your skills, these Collections Officer courses in Richmond provide the perfect foundation and advancement opportunities to help you succeed.