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Collections Officer Courses in Blue Mountains

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Blue Mountains?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Blue Mountains

The following providers offer Collections Officer courses in Blue Mountains, New South Wales.
Australian Ideal College
91679
1
Grow Training Group
45109
1
Foundation Training Australia
31972
1
TasTAFE
60142
1
Western Sydney University The College
90319
2
Australian Salesmasters Training
6854
1
TAFE NSW
90003
3
TAFE SA
41026
1
Central Regional TAFE
52789
1
South Regional TAFE
52790
1
South Metropolitan TAFE
52787
1
WEA Illawarra
90297
1
Australian Security Academy
30547
1
North East Vocational College
40222
1
Kaplan Professional
90116
1
National Finance Institute
31203
1

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

17th June 2021

All collections officer courses

Collections Officer careers

If you're looking to kickstart your career as a Collections Officer, you'll find an array of Collections Officer courses in Blue Mountains tailored to meet different skill levels. Whether you're just starting out or looking to advance your qualifications, there are numerous options available to help you achieve your professional goals. The beautiful Blue Mountains region, known for its stunning scenery and vibrant community, is an excellent place to begin your journey in the financial sector.

For beginners, there are three standout courses designed for those with no prior experience in the field. The Certificate III in Accounts Administration FNS30322 is a fundamental programme that introduces essential skills in accounts management. Similarly, the Certificate III in Financial Services FNS30122 offers insights into various aspects of financial services, ideal for those eager to explore career opportunities. Lastly, the Certificate III in Mercantile Agents FNS30420 provides a solid grounding in debt collection principles.

For those with a bit more experience, advanced courses are also available. The Certificate IV in Banking Services FNS42022 equips learners with skills required for senior roles in banking, while the Certificate IV In Credit Management FNS40122 prepares them for specialised positions in credit management. These courses are perfect for individuals looking to expand their responsibilities and enhance their career prospects as Collections Officers.

Among the training providers offering these valuable courses in the Blue Mountains is TAFE NSW, renowned for its commitment to delivering high-quality vocational education and training. TAFE NSW provides access to an excellent learning environment, ensuring that you're well-equipped to handle the challenges of the Collections Officer role.

The Collections Officer role intersects with several key fields of study, including Banking and Credit Services. These areas encompass a wealth of knowledge and skills directly applicable to the day-to-day responsibilities of a Collections Officer. Choosing to pursue Collections Officer courses in Blue Mountains not only sets you on a path to a rewarding career but also allows you to make significant contributions to the financial landscape of the region.