This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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If you're looking to advance your career in the finance sector, consider enrolling in Collections Officer courses in Coffs Harbour. Coffs Harbour, situated on the stunning New South Wales coast, offers a wealth of opportunities for aspiring collections officers. With a robust economy and a growing demand for skilled financial professionals, this region is an ideal place to develop your expertise. Training providers such as TAFE NSW deliver quality programs, including the Certificate III in Accounts Administration, tailored to equip you with the necessary skills for success in this role.
Completing Collections Officer courses not only enhances your qualifications but also opens doors to various job roles within the finance industry. Graduates often explore opportunities as a Fraud Analyst, Finance Specialist, or a Credit Manager. With these roles, you will be involved in crucial financial decision-making processes, making a significant impact on your organisation's success while enjoying a rewarding career trajectory.
Choosing to study in Coffs Harbour means benefitting from a vibrant community and expansive networking opportunities. The skills you gain from the Collections Officer courses in Coffs Harbour can also be applied to related positions such as a Credit Controller, Corporate Treasurer, or even an Investment Banker. The extensive range of career paths ensures that you can find a position that aligns with your interests and ambitions in the finance sector.
By pursuing Collections Officer courses in Coffs Harbour, you take a critical step towards a successful and fulfilling career in finance. With expert instruction from recognized training providers like TAFE NSW, you’ll gain practical knowledge and skills that employers are seeking. Explore diverse career options from becoming a Credit Officer to a Lending Officer, and start your journey towards a rewarding profession in this dynamic sector now.