Entry requirements set by ASQA are the basic qualifications and criteria that students must meet before enrolling in a nationally recognised course.
These requirements ensure students have the skills and knowledge needed to undertake this course.
The estimated fee reflects the price range across training providers in Victoria.
The course fee is determined by each individual provider and may vary depending on factors like study mode and student support availability.
The Certificate II in Retail Services will prepare you for the following roles.
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
A Visual Merchandiser prepares displays of products in a retail environment. You might market new products, create seasonal displays or display mer...
A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and...
Compare all providers for the available in Victoria to find the right fit for you.
The Certificate II in Retail Services is a fantastic qualification for those seeking to enter the vibrant retail sector in Victoria, Australia. By completing this course, students will develop essential skills for various roles such as Customer Service Representative, Retail Assistant, and Cashier. Engage in dynamic learning experiences that prepare you for the exciting challenges of the retail industry.
In Victoria, students have access to campus-based training providers like Cire Services and FLC, both of which offer the Certificate II in Retail Services through on-campus delivery modes. These providers are committed to equipping students with practical knowledge and valuable experience, ensuring they are well-prepared for vital roles such as Visual Merchandiser and Sales Assistant.
The course also encompasses various fields of study, including Business courses, Retail courses, Customer Engagement, Merchandising, and Retail Operations. By pursuing this qualification, students in the Melbourne area and beyond will gain a competitive edge in the job market, capitalising on the thriving retail environment that Victoria offers.
