Collaboration Learning
Certificate III in Business (Customer Engagement)
Nationally Recognised Vocational Education and Training (VET) The BSB30120 Certificate III in Business is designed toprovide learners with the opportunity to learn and practicethe skills and knowledge to work effectively in a business environment.Delivery mode
Collaboration Learning offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate III in Business (Customer Engagement) will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Sales Representative
Sales Representatives (also known as a sales rep or sales agent) represent an organisation’s products and services — building relationships with pr...
Sales Consultant
Sales Consultants sell products and services from retail stores, wholesale outlets, and call centres. They promote the company’s service offerings...
Local Government Customer Service Assistant
A Local Government Customer Service Assistant works at the front desk or phone line of a local government authority. You might answer customer enqu...
Client Services Officer
A Client Services Officer provides support and assistance to clients, ensuring their needs are met and enhancing their overall experience. You migh...
Help Desk Support
Help Desk Support Technicians provide technical support for computer hardware, software, cyber networks, multi-cloud, and computer infrastructure....
Concierge
A Concierge attends to a range of guests’ needs at a hotel, motel or accommodation resort. You might greet guests when they arrive and escort them...
About Collaboration Learning
Collaboration Learning is one of the leading Registered Training Organisations in Queensland.
We offer Nationally Recognised Qualifications to a wide range of students, job seekers and employed people who are looking to get job-ready or upskill for their personal and professional development.
