This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Duty Manager supervises shifts in hospitality venues, ensuring smooth operations, managing staff, and addressing customer issues during events.
Get qualified to work as a Duty Manager with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Duty Manager generally earns $1,800 per week ($93,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen strong employment growth over the last five years. There are currently 69,400 people working in this field in Australia and many of them specialise as a Duty Manager. Duty Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as a Duty Manager interests you, consider enrolling in a Certificate IV in Hospitality. This course will prepare you for a supervisory role in the hospitality industry with topics including customer service, venue hygiene and team leadership. A Diploma of Hospitality Management or a Diploma of Hospitality Management (Food and Beverage) may also be appropriate.
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If you are looking to enhance your career prospects within the hospitality industry, consider enrolling in Duty Manager courses in Canberra. These courses are designed to equip you with essential skills and knowledge, allowing you to confidently take on responsibilities such as overseeing staff, managing event execution, and ensuring exceptional customer service. With a vibrant hospitality scene in Canberra, gaining the right qualifications can open up numerous job opportunities in this dynamic field.
Several reputable training providers offer Duty Manager courses in Canberra, including JP International College and Mid City College, which provides a Diploma of Hospitality Management. Additionally, JCE Positive Outcomes delivers a Certificate IV in Hospitality. Each of these providers ensures that students receive up-to-date training tailored to the current industry standards, preparing them for various roles in the hospitality sector.
Aside from becoming a Duty Manager, these courses may also be beneficial for those aspiring to take on related roles within the industry. After completing your studies, you may wish to explore job titles such as Restaurant Supervisor, Bar Attendant, or even a Venue Manager. Understanding the requirements and skills associated with these positions can help you navigate your career path effectively.
In addition to core training for a Duty Manager role, the courses also cover relevant knowledge in related fields such as Tourism, Travel and Hospitality and specific Hospitality courses. Gaining expertise in these areas provides a significant advantage, enhancing your employability in various customer service-oriented positions across Canberra's thriving tourism and hospitality landscape.
As you consider embarking on your journey towards a fulfilling career as a Duty Manager, remember the array of related occupations available. Roles such as Waiter, Barista, and Shift Manager are also in high demand, and the qualifications you obtain can set you on the right trajectory. By enrolling in one of the available Duty Manager courses in Canberra, you are taking a significant step toward a successful career in a vibrant and rewarding industry.