Duty Manager

A Duty Manager supervises a shift at a restaurant, bar or other hospitality venue. You’ll ensure operations are running smoothly and deal with any issues that arise. Duty Managers might liaise with customers, make sure staff have everything they need and attend to special events, private bookings or functions.

Duty Managers should have strong leadership skills and must be able to communicate well with their team. Customer service skills are important and you should be able to call on your problem solving abilities when required. Duty Managers should be organised and able to manage their time well. You’ll probably have to work irregular hours such as nights, weekends and holidays.

Future demand High
Average yearly income $93,600
Skill level Advanced

How do I become a duty manager?

All skill levels Beginner Experienced
SIT40422

Certificate IV in Hospitality

Online
12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT60322

Advanced Diploma of Hospitality Management

Blended, On Campus, Online, Traineeship
3 - 104 months
$0 - $59,455
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT60322

Advanced Diploma of Hospitality Management (Food and Beverage)

On Campus, Online
12 - 22 months
$0 - $24,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
SIT50422

Diploma of Hospitality Management (Food and Beverage)

Blended, On Campus, Online
9 - 24 months
$0 - $18,500
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
PUAFER005

Operate as Part of an Emergency Control Organisation

Blended, On Campus, Online, Traineeship
1 - 4 days
$0 - $2,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

Bachelor of Hospitality Management

On Campus
3 years
$39,000 - $48,817
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
MLPLCA002

Manage Premises for the Sale, Supply and Service of Liquor

Online
1 day
$100
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

Master of Tourism, Hospitality and Events Management

On Campus
24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

Graduate Certificate of International Hotel Leadership

On Campus
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.

Associate Degree in Hospitality and Hotel Management

On Campus
24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Common questions

Further reading

What can you do with a Diploma of Leadership and Management?

20th April 2021

Career spotlight: Hospitality professionals

17th September 2019

What can you do with a Diploma of Business?

3rd March 2021