This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersHow do I become a Duty Manager?
Get qualified to work as a Duty Manager with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Duty Manager
Common questions
In Australia, a full time Duty Manager generally earns $1,800 per week ($93,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
This industry has seen strong employment growth over the last five years. There are currently 69,400 people working in this field in Australia and many of them specialise as a Duty Manager. Duty Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If a career as a Duty Manager interests you, consider enrolling in a Certificate IV in Hospitality. This course will prepare you for a supervisory role in the hospitality industry with topics including customer service, venue hygiene and team leadership. A Diploma of Hospitality Management or a Diploma of Hospitality Management (Food and Beverage) may also be appropriate.
Courses.com.au Team
Further reading
Career spotlight: Hospitality professionals
17th September 2019
What can you do with a Diploma of Business?
3rd March 2021All duty manager courses
- SIT60322 Advanced Diploma of Hospitality Management
- SIT40422 Certificate IV in Hospitality
- SIT40313 Certificate IV in Hospitality
- SIT50416 Diploma of Hospitality Management (Operations Strand)
- Associate Degree in Hospitality and Hotel Management
- SIT40416 Certificate IV in Hospitality
- SIT60316 Advanced Diploma of Hospitality Management (Food and Beverage)
- SIT40316 Certificate IV in Holiday Parks and Resorts (Front Office)
- SIT60322 Advanced Diploma of Hospitality Management (Food and Beverage)
- MLPLCA002 Manage Premises for the Sale, Supply and Service of Liquor
- Master of Tourism, Hospitality and Events Management
- SIT50416 Diploma of Hospitality Management
- AVI50115 Diploma of Aviation (Air Traffic Control)
- SIT60322 Advanced Diploma of Hospitality Management (Hotel Services)
- SIT50422 Diploma of Hospitality Management (Hotel Services)
- SIT50422 Diploma of Hospitality Management (Food and Beverage)
- PUAFER005 Operate as Part of an Emergency Control Organisation
- Bachelor of Hospitality Management
- Graduate Certificate of International Hotel Leadership
Duty Manager careers
A Duty Manager supervises a shift at a restaurant, bar or other hospitality venue. You’ll ensure operations are running smoothly and deal with any issues that arise. Duty Managers might liaise with customers, make sure staff have everything they need and attend to special events, private bookings or functions.
Duty Managers should have strong leadership skills and must be able to communicate well with their team. Customer service skills are important and you should be able to call on your problem solving abilities when required. Duty Managers should be organised and able to manage their time well. You’ll probably have to work irregular hours such as nights, weekends and holidays.
