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Receptionist Courses in Wollongong

A Receptionist manages the front desk, greets visitors, answers calls, handles emails, takes bookings, supports admin, and maintains reception cleanliness.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Receptionist in Wollongong?

Get qualified to work as a Receptionist with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Receptionist generally earns $1,049 per week ($54,548 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.

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There are currently 181,800 Receptionists employed in Australia right now and this job role grew very strongly over the last 5 years. Receptionists work in all industries and employment sectors — from small business through to large corporations.

Source: Australian Government Labour Market Insights

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Get started as an Receptionist with the Certificate III in Business Administration (keyboarding and basic admin skills) or the Certificate IV in Business (communication and writing skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

How to start a career as a Personal Assistant

2nd December 2021

How to start a career as a Legal Secretary

19th April 2021

All receptionist courses

Receptionist careers

If you're looking to kickstart your career as a receptionist, the variety of Receptionist courses in Wollongong offers a fantastic opportunity for individuals with no prior experience or qualifications. With 29 beginner-level courses available, you can choose from popular options such as the Certificate III in Business or the Certificate II in Workplace Skills. These courses are designed to equip you with essential skills required in the business environment, preparing you for various administrative and customer service roles.

Several esteemed training providers in the Wollongong area deliver these valuable courses. For instance, the Catholic Education Diocese of Wollongong (CEDoW) offers the Certificate III in Business, while the Australasia Technology Institute (ATI) provides training in the Certificate III in Business (Administration). Other notable providers include Kiama Community College, the Illawarra ITeC, and the Australian Health and Science Institute (AHSI), who are dedicated to supporting your educational journey.

In addition to practical skills, these Receptionist courses in Wollongong encompass fields such as Business and Business Administration, enabling you to build a strong foundation for your career progression. With the local economic landscape thriving, now is an ideal time to invest in your professional development and take the first steps towards becoming a receptionist. Explore the range of courses offered and choose the right path to launch your successful career in Wollongong.