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Reservations Agent Courses in Queensland

A Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Reservations Agent in Queensland?

Get qualified to work as a Reservations Agent with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Reservations Agent generally earns $1,135 per week ($59,020 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen stable employment numbers over the last five years. There are currently 23,600 people working in this field in Australia and many of them specialise as a Reservations Agent. Reservations Agents may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re planning a career as a Reservations Agent, consider enrolling in a Certificate II in Tourism. This course will prepare you for a role in the tourism and travel industry and cover topics including customer service, working safely and communication. You could also consider a Certificate III in Tourism, a Certificate III in Travel, a Certificate I in Tourism (Australian Indigenous Culture) or a Certificate IV in Travel and Tourism.

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Further reading

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Reservations Agent careers

For those seeking to launch a career in the travel industry, the Reservations Agent courses in Queensland offer an excellent starting point. With a variety of options available, learners with no prior experience can benefit from beginner courses such as the Certificate III in Travel SIT30222 and the Certificate III in Tourism SIT30122. Additionally, the Certificate II in Tourism SIT20122 and the Certificate II in Tourism SIT20116 are also popular choices for beginners seeking to gain foundational knowledge and skills in reservations and customer service.

Experienced learners may find the Certificate IV in Travel and Tourism SIT40122 more suitable to advance their careers further. This advanced course is designed for individuals who already possess relevant qualifications and experience, enabling them to upgrade their skills and step into higher-level roles. Training is provided by recognised institutions in Queensland, such as the Aurora Training Institute, which delivers the Certificate II in Tourism, helping students prepare for rewarding positions in the travel sector.

In Queensland, the role of a Reservations Agent is interconnected with various fields of study, including Tourism, Travel and Hospitality courses and specific pathways like the Travel Agent role. By enrolling in these comprehensive Reservations Agent courses, learners can enhance their qualifications and secure a competitive edge in the job market, making an impact in the bustling tourism sector of Queensland.