
Courses for beginners
There are 3 courses available in Queensland Queensland for beginner learners with no prior experience or qualifications.
Certificate III in Tourism
- There are no mandated entry requirements.








Certificate II in Tourism
- There are no mandated entry requirements.






Certificate III in Tourism (Holiday Parks and Resorts)
- There are no mandated entry requirements.


Courses for experienced learners
There is 1 course available in Queensland Queensland for experienced learners with prior experience or qualifications.
Certificate IV in Travel and Tourism
- There are no mandated entry requirements.




Key questions
How can I become a reservations agent?
To become a reservations agent in Queensland, you may want to consider completing the Certificate III in Tourism. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Queensland?
You can train to become a reservations agent by completing a qualification with Australian Skills Management Institute or North Metropolitan TAFE. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Queensland area that provide reservations agent training. The nearest campus is located right in the center of Queensland. You can also study a reservations agent course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the reservations agent sector.
Travel Agency Manager
A Travel Agency Manager oversees store operations, supervises staff, handles budgeting, advertising, and promotions, ensuring excellent customer service and managing financial tasks.
Travel Consultant
A Travel Consultant advises clients on holiday planning, organising transport and accommodation, making bookings, and arranging tours and attractions.
Travel Agent
A Travel Agent arranges travel plans for clients, providing information, making bookings, and ensuring all requirements are met while offering excellent customer service.
Tour Advisor
A Tour Advisor plans itineraries for visitors, coordinating transport, accommodation, and attractions while providing excellent customer service.
Tourism Officer
A Tourism Officer assists visitors by planning itineraries, making bookings, coordinating tours, and providing information at attractions.
Airline Customer Service Agent
Airline Customer Service Agents book flights, issue tickets, and provide travel info. Strong admin, multitasking, and customer service skills are essential.
Tour Operations Manager
A Tour Operations Manager oversees daily business activities for tourist services, managing staff, finances, and promoting operations within the industry.
Reservations Manager
A Reservations Manager oversees the reservations department, managing bookings and ensuring excellent customer service while coordinating team tasks.
Tourism Consultant
Tourism Consultants arrange travel bookings, advise clients on destinations, and manage corporate travel for events and conferences.
Travel Operator
Travel Operators run travel businesses, assisting clients with itineraries and bookings while managing communications with various service providers.
Senior Travel Consultant
A Senior Travel Consultant provides personalised travel advice, creates tailored itineraries, books arrangements, and mentors junior staff.
Travel Specialist
A Travel Specialist plans and coordinates travel arrangements, providing expert advice on destinations, making reservations, and assisting with travel documentation.
Ticketing Coordinator
Ticketing Coordinators manage ticket sales and distribution, coordinating systems, handling customer enquiries, and ensuring seamless event operations.
More about reservations agent courses in Queensland
For those seeking to launch a career in the travel industry, the Reservations Agent courses in Queensland offer an excellent starting point. With a variety of options available, learners with no prior experience can benefit from beginner courses such as the Certificate III in Travel SIT30222 and the Certificate III in Tourism SIT30122. Additionally, the Certificate II in Tourism SIT20122 and the Certificate II in Tourism SIT20116 are also popular choices for beginners seeking to gain foundational knowledge and skills in reservations and customer service.
Experienced learners may find the Certificate IV in Travel and Tourism SIT40122 more suitable to advance their careers further. This advanced course is designed for individuals who already possess relevant qualifications and experience, enabling them to upgrade their skills and step into higher-level roles. Training is provided by recognised institutions in Queensland, such as the Aurora Training Institute, which delivers the Certificate II in Tourism, helping students prepare for rewarding positions in the travel sector.
In Queensland, the role of a Reservations Agent is interconnected with various fields of study, including Tourism, Travel and Hospitality courses and specific pathways like the Travel Agent role. By enrolling in these comprehensive Reservations Agent courses, learners can enhance their qualifications and secure a competitive edge in the job market, making an impact in the bustling tourism sector of Queensland.
Courses by location
Further reading


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