This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Service Advisor assists customers at a vehicle workshop, recommending services, discussing repairs, and organising parts and bookings.
Get qualified to work as a Service Advisor with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Service Advisor generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has experienced stable employment numbers over the last five years. There are currently 98,200 people working in this field in Australia and many of them specialise as a Service Advisor. Service Advisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Service Advisor, consider enrolling in a Certificate II in Automotive Vocational Preparation. This course will give you the skills to inspect mechanical and electrical systems in a range of vehicles. You’ll learn about standard tools and equipment and automotive testing systems.
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If you're looking to kick start your career as a Service Advisor in Mackay, you’re in the right place. The region offers a variety of comprehensive Service Advisor courses in Mackay, catering to beginners with no prior experience. With a range of courses available, such as the Certificate III in Automotive Sales AUR31020 and the Certificate II in Automotive Sales AUR21120, students can gain the essential skills needed to excel in the automotive industry.
For those interested in exploring different aspects of automotive careers, courses like the Certificate III in Automotive Sales (Parts Interpreting) and the Certificate I in Automotive Vocational Preparation AUR10120 provide foundational knowledge that is highly valuable in the role of a Service Advisor. These courses equip learners with practical skills and a comprehensive understanding of automotive sales, enabling them to communicate effectively with customers and manage sales processes competently.
Additionally, those pursuing Certificate III in Automotive Administration AUR30116 or Certificate II in Automotive Administration AUR20116 can further enhance their administrative and organisational skills. These qualifications are ideal for individuals looking to blend technical knowledge with customer service, making them indispensable in a busy automotive environment in Mackay.
In addition to the diverse manufacturing courses and trades courses available, the local automotive industry presents numerous opportunities for career growth. By choosing one of the Service Advisor courses in Mackay, you will not only be investing in your future but will also be preparing yourself for a dynamic and rewarding role within the ever-evolving automotive sector. Explore the full list of courses today to find the right fit for your career aspirations.