This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Service Advisor assists customers at a vehicle workshop, recommending services, discussing repairs, and organising parts and bookings.
Get qualified to work as a Service Advisor with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Service Advisor generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has experienced stable employment numbers over the last five years. There are currently 98,200 people working in this field in Australia and many of them specialise as a Service Advisor. Service Advisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Service Advisor, consider enrolling in a Certificate II in Automotive Vocational Preparation. This course will give you the skills to inspect mechanical and electrical systems in a range of vehicles. You’ll learn about standard tools and equipment and automotive testing systems.
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If you're considering a career as a Service Advisor, you'll be pleased to know that there are various high-quality Service Advisor courses in Thuringowa designed for beginners. For those with no prior experience who wish to enter the automotive industry, these courses provide a solid foundation. Popular options include the Certificate III in Automotive Sales AUR31020 and the Certificate II in Automotive Sales AUR21120. These certifications equip you with essential skills for providing exceptional customer service and effectively managing automotive sales.
In Thuringowa, students can also explore the Certificate I in Automotive Vocational Preparation AUR10120, which serves as an ideal stepping stone into the industry. This beginner course emphasises foundational knowledge and skills, making it perfect for those new to the field. Additionally, the Certificate III in Automotive Administration AUR30116 is another excellent course that provides more specialised administrative skills needed for a successful career as a Service Advisor.
Individuals pursuing their Service Advisor certificate will be well-prepared for various job roles related to the automotive sector. Some alternatives you might consider include becoming an Apprentice Mechanic or an Diesel Mechanic. These roles not only offer competitive salaries but also the opportunity to specialise and advance in the automotive industry. For those desiring managerial positions, consider the Service Manager or Workshop Manager roles as you gain experience and qualifications.
The skills learned in Certificate III in Automotive Sales (Parts Interpreting) and Certificate II in Automotive Administration AUR20116 also lead to various job opportunities. For instance, aspiring professionals can consider the Parts Manager role, which focuses on overseeing parts operations and inventory, ensuring customer satisfaction through effective service delivery.
Exploring Manufacturing courses and Trades courses can further complement your journey toward becoming a competent Service Advisor. The accessibility of these automotive courses in Thuringowa makes it easier for anyone to get started in a rewarding career. With six diverse Service Advisor courses in Thuringowa, you can take the first step in shaping your future today.