This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Service Advisor assists customers at a vehicle workshop, recommending services, discussing repairs, and organising parts and bookings.
Get qualified to work as a Service Advisor with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Service Advisor generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has experienced stable employment numbers over the last five years. There are currently 98,200 people working in this field in Australia and many of them specialise as a Service Advisor. Service Advisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Service Advisor, consider enrolling in a Certificate II in Automotive Vocational Preparation. This course will give you the skills to inspect mechanical and electrical systems in a range of vehicles. You’ll learn about standard tools and equipment and automotive testing systems.
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For those aspiring to become a Service Advisor, exploring Service Advisor courses in Townsville is an essential step in your career journey. These courses equip individuals with the necessary skills and knowledge to excel in this role, which is integral to the automotive and manufacturing industries. By enrolling in a locally recognised program, you can immerse yourself in the rich automotive culture of Townsville, ensuring that your training is both relevant and practical.
The Service Advisor role spans various fields, including Manufacturing courses and Trades courses. Understanding these related areas can enhance your career prospects by broadening your knowledge base. For instance, familiarity with the Automotive sector gives Service Advisors a competitive edge in customer service, repairs, and parts management, ensuring that they are well-prepared for a dynamic working environment.
In addition to traditional Service Advisor roles, individuals who complete these courses may find interest in closely related job roles such as an Apprentice Caravan Mechanic, Apprentice Mechanic, or Diesel Mechanic. These positions require a similar skill set, making it beneficial for students to gain exposure to various facets of automotive service through their training in Townsville.
The potential career trajectory for those completing Service Advisor courses includes advanced roles such as Service Manager, Workshop Manager, and Parts Manager. These roles often require enhanced management and communication skills, which are pivotal in leading teams and ensuring customer satisfaction. By understanding the pathway from a Service Advisor to these higher positions, individuals can set clear goals for their professional development.
Whether students choose to specialise in Apprentice Automotive Electrician or Mobile Plant Mechanic, the foundational skills and industry insight gained from Service Advisor courses in Townsville provide a strong basis for a rewarding career in the automotive sector. With numerous training providers offering recognised programs in this region, aspiring professionals are well-placed to kick-start their journey towards becoming knowledgeable and proficient Service Advisors.