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Service Desk Analyst Courses in Northern Territory

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Northern Territory?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

Discover your pathway to a rewarding career in the IT sector with Service Desk Analyst courses in Northern Territory. Whether you're starting fresh or looking to enhance your skills, there are numerous options available. For beginners, courses such as the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109 can provide you with essential knowledge and skills. For those with experience, advanced options like the Certificate IV in Information Technology ICT40120 will help you step into more complex roles.

Choosing from the available Information Technology courses can significantly improve your career prospects in Northern Territory. With seven Service Desk Analyst courses offered, you can tailor your educational journey to meet your specific career goals. The demand for IT professionals is climbing, making qualifications like the Advanced Diploma of Information Technology ICT60220 a worthwhile investment. As you advance your skills, consider exploring related job roles such as IT Support Officer and Cloud Engineer, which can significantly broaden your career opportunities.

The Service Desk Analyst courses in Northern Territory are designed with local job market needs in mind, offering practical training and suitable recognition for roles across the region. By enrolling in these courses, you position yourself to explore exciting careers in IT, with potential job roles including IT Manager, IT Specialist, and Technical Project Manager. Invest in your future today with a course that aligns with your career aspirations, and start your journey towards becoming a vital part of the technological landscape in Northern Territory.

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