This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Shift Manager supervises staff and operations at a dining venue, ensuring smooth service and excellent customer care during shifts.
Get qualified to work as a Shift Manager with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Shift Manager generally earns $1,969 per week ($102,388 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been a strong increase in worker numbers in this profession over the last five years. There are currently 69,400 people employed in this industry in Australia and many of them specialise as a Shift Manager. Shift Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate IV in Hospitality is an ideal qualification if you’re planning a career as a Shift Manager. You’ll develop the skills to take on a supervisory role in the hospitality industry with topics including customer service, venue hygiene and team leadership. A Diploma of Hospitality Management or a Diploma of Hospitality Management (Food and Beverage) may also be appropriate.
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If you're looking to enhance your career in the thriving hospitality sector of Cairns, then exploring Shift Manager courses in Cairns is an excellent step. These courses equip you with the essential skills needed to lead and support colleagues effectively in various environments, preparing you for a management role in the bustling tourism and hospitality industry that Cairns is renowned for. There is a beginner course available, such as the Lead and Support Colleagues CHCSS00084, which is perfect for those just starting their journey. This course focuses on developing your leadership and collaboration skills, making it an ideal choice for anyone with little to no prior experience.
For those with existing experience or qualifications, consider the advanced Diploma of Hospitality Management (Food and Beverage) SIT50422. This advanced course will further refine your skill set, enabling you to take on more significant responsibilities as a Shift Manager. With Cairns being a hub for tourism, having a diploma can set you apart in the competitive job market. The knowledge gained from this course will prove invaluable in the diverse hospitality landscape of the region.
The roles a Shift Manager plays are vital in ensuring smooth operations within any hospitality business, whether it’s a bustling restaurant, bar, or café. Those looking to advance their careers may also find interest in related job roles such as a Restaurant Supervisor, Bar Attendant, or even a Café Attendant. Each of these positions offers unique opportunities and pathways that complement the professional growth initiated by completing Shift Manager courses.
In Cairns, job prospects for a Shift Manager are closely linked with several fields of study, particularly in Tourism, Travel and Hospitality and Hospitality. The skills acquired through these studies can benefit those aspiring to move into roles such as Venue Manager, Waiter, or Barista. Each of these positions plays a crucial part in delivering exemplary customer service, which is the backbone of the Cairns tourism experience.
As you prepare to embark on your journey towards becoming a Shift Manager, remember the rewarding opportunities that await you in Cairns. The essential training provided by Shift Manager courses in Cairns not only hone your skills but also enhance your employability in a vibrant job market. Explore tasks often undertaken by Shift Managers, such as those of a Duty Manager or Bar Manager, giving you clear insight into your future career paths. May your journey to success in the hospitality industry be fulfilling and prosperous!