This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Shift Manager supervises staff and operations at a dining venue, ensuring smooth service and excellent customer care during shifts.
Get qualified to work as a Shift Manager with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Shift Manager generally earns $1,969 per week ($102,388 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
There has been a strong increase in worker numbers in this profession over the last five years. There are currently 69,400 people employed in this industry in Australia and many of them specialise as a Shift Manager. Shift Managers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
A Certificate IV in Hospitality is an ideal qualification if you’re planning a career as a Shift Manager. You’ll develop the skills to take on a supervisory role in the hospitality industry with topics including customer service, venue hygiene and team leadership. A Diploma of Hospitality Management or a Diploma of Hospitality Management (Food and Beverage) may also be appropriate.
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The demand for skilled professionals in hospitality management continues to grow, particularly in areas like Mackay, Australia. For those interested in advancing their careers in this field, the Shift Manager courses in Mackay provide an excellent opportunity to gain the necessary skills and knowledge. Whether you are a beginner or have prior experience, you can find suitable courses tailored to your needs. Notably, the beginner course Lead and Support Colleagues CHCSS00084 is designed for learners with no previous qualifications, helping you to build a solid foundation in management practices.
For learners with relevant experience or who are looking to specialise further, the advanced course Diploma of Hospitality Management (Food and Beverage) SIT50422 offers an in-depth understanding of the hospitality industry. This course will prepare you for various leadership roles within hospitality, an advantageous step for anyone aspiring to become a Shift Manager. Engaging in these targeted training courses is crucial for anyone serious about excelling in managerial positions.
Completing one of the Shift Manager courses in Mackay opens a variety of career paths in the hospitality sector. Besides becoming a Shift Manager, you may find interest in related job roles such as Restaurant Supervisor, Bar Attendant, or Cafe Attendant. Each of these roles plays a critical part in ensuring the smooth operation of hospitality venues, providing ample opportunities for growth and advancement.
In addition, prospective students should consider roles such as Venue Manager, Waiter, or Barista, which are often stepping stones towards more leadership-focused positions within the industry. As you explore the Shift Manager courses in Mackay, remember that each credential you earn adds to your employability and equips you with the tools needed to excel in your chosen career path.