Get started in hospitality with a Certificate II in Hospitality (SIT20213). You’ll gain hands-on skills in customer service, communication, and teamwork so you can work effectively with your co-workers, supervisors, and managers -- as well as customers of the venue. Graduate with essential knowledge of the latest issues and trends in the hospitality industry. Enquire now for a course outline and list of units.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).
It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.
Course fees vary depending on the course provider.
The Certificate II in Hospitality will prepare you for the following roles.
A Concierge attends to a range of guests’ needs at a hotel, motel or accommodation resort. You might greet guests when they arrive and escort them...
A Hotel Porter assists guests who are staying in luxury hotel accommodation. You might escort guests to their room and carry their bags for them. H...
A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their roo...
A Catering Assistant helps with preparing and serving food and drink at various kinds of events. You might work with clients before an event to det...
A Kitchen Attendant assists with the preparation of food in a café, restaurant or catering venue. You might prepare ingredients and create simple m...
A Café Attendant serves food and drinks to customers in a café or coffee shop. You’ll greet customers as they arrive and take their orders or give...
A Waiter attends to diners at a restaurant, café or bistro. You might show customers to their table and give them menus. Waiters may take orders an...
A Bar Attendant makes drinks and serves customers in a bar, hotel or other licensed venue. You might pour beers, mix cocktails or prepare other alc...
A Barista makes and serves coffees and other beverages in a café, coffee shop or other hospitality venue. You’ll take drink orders and prepare a ra...
Compare all providers for the Certificate II in Hospitality available in your area to find the right fit for you.
