This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Claims Officer processes insurance claims by collecting details, liaising with clients, and providing support throughout the claims process.
Get qualified to work as a Claims Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Claims Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry has dropped slightly over the last five years. There are currently 10,200 people employed in this industry and many of them specialise as a Claims Officer. Claims Officers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’d like to pursue a career as a Claims Officer, consider enrolling in a Certificate III in Financial Services. You’ll develop the administrative skills necessary to work in banking, credit management or insurance. You’ll learn to use business technology and look at financial services legislation.
Browse occupations related to Claims Officer
If you're considering a career as a Claims Officer, you’ll be pleased to discover the range of Claims Officer courses in Canberra designed to equip you with essential skills. There are six courses offered in the Canberra area, catering to both beginners and experienced professionals. For newcomers to the field, options such as the Certificate III in Legal Services and the Certificate III in Financial Services provide foundational knowledge that will help you get started on the right path. Additionally, the Life Insurance Fundamentals Skill Set is also an excellent choice for those looking to gain key insights into the insurance industry.
For those with prior experience or qualifications, the advanced courses in Claims Officer training can help elevate your career further. Options like the Certificate IV in General Insurance and the Certificate IV in Life Insurance are designed to build on your existing expertise. Graduating from these programmes can lead to advanced roles such as Insurance Claims Assessor or Claims Consultant, which are pivotal positions in the industry.
Understanding related job roles will give you a clearer picture of your career options in Canberra's vibrant finance and insurance sectors. Careers such as Insurance Broker and Risk Analyst further highlight the opportunities available to those who complete Claims Officer courses in Canberra. Explore the wide range of finance courses and insurance services to find the best fit for your career aspirations. With robust training options and promising career paths, now is the perfect time to advance your skills in the claims handling arena.