All careers

Collections Officer Courses in Brisbane

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

      Explore all careers
  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Brisbane?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Brisbane

The following providers offer Collections Officer courses in Brisbane, Queensland.
TAFE Queensland
0275
1
Grow Training Group
45109
1
Foundation Training Australia
31972
1
TasTAFE
60142
1
Australian Salesmasters Training
6854
1
TAFE SA
41026
1
Central Regional TAFE
52789
1
South Regional TAFE
52790
1
South Metropolitan TAFE
52787
1
Australian Security Academy
30547
1
North East Vocational College
40222
1
Kaplan Professional
90116
1
National Finance Institute
31203
1

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

Author Image Courses.com.au Team

The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

Author Image Courses.com.au Team

Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

17th June 2021

All collections officer courses

Collections Officer careers

If you're considering a career as a Collections Officer, Brisbane offers an excellent range of training options tailored to suit every level of experience. With a variety of Collections Officer courses in Brisbane available, you can choose foundational courses or advanced qualifications that cater specifically to your needs and career aspirations. For beginners looking to make their mark in the finance industry, courses such as the Certificate III in Accounts Administration FNS30322 and the Certificate III in Financial Services FNS30122 are perfect starting points.

For those who may have prior experience or qualifications, pursuing advanced qualifications like the Certificate IV In Credit Management FNS40122 can provide you with an edge in the competitive field of collections. These Collections Officer courses in Brisbane not only equip you with essential skills but also enhance your employability in various finance and credit roles.

Brisbane boasts several recognised training providers that offer these esteemed vocational education and training (VET) courses. Being a major city, the training infrastructure is robust, ensuring that aspiring collections officers receive quality education and practical insights from industry professionals. As you explore the options, remember that knowledgeable instructors and engaging learning environments are just as influential as the courses themselves.

Moreover, Collections Officer roles are interconnected with broader fields of study, such as Finance and Banking and Credit Services. By considering these related areas, you can further expand your understanding and skills, which will be invaluable in a collections career. The opportunities for growth are substantial, and the right educational pathway will set the foundation for your professional journey.

So, whether you're starting fresh in your career or looking to further your expertise, Brisbane's extensive offerings in Collections Officer courses provide the support and encouragement you need. Explore the possibilities today and take the first step towards a rewarding career in collections. To learn more about all the available options, visit the full list of Collections Officer courses in Brisbane.