This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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Are you looking to start a rewarding career as a Collections Officer in Bundaberg? You are in the right place! Courses.com.au offers a selection of Collections Officer courses in Bundaberg designed for both beginners and experienced learners. With three beginner courses such as the Certificate III in Accounts Administration FNS30322, Certificate III in Financial Services FNS30122, and Certificate III in Mercantile Agents FNS30420, you can gain the skills needed to excel in this field. Don't worry if you're new to finance; these courses are specifically tailored for those without prior experience or qualifications.
For those who already possess some experience, there is also the Certificate IV in Credit Management FNS40122, an advanced course aimed at enhancing your expertise in credit management. This course can set you on the right path to advanced roles in the finance industry, helping you further your career as a Collections Officer or even in other related roles such as a Credit Manager or Credit Controller.
Studying for a career in collections also opens doors to various related job roles in the finance sector. After completing your Collections Officer courses in Bundaberg, you might consider jobs such as a Credit Analyst, Loan Administrator, or even a Banking Officer. The skills you acquire will not only make you a competent Collections Officer but will also give you the versatility to explore numerous opportunities within the finance industry.
For a comprehensive education path, it’s essential to understand that Collections Officer roles are intertwined with various fields of study. You can expand your knowledge further with courses in Finance and specific Banking and Credit Services. Bundaberg, with its growing economic landscape, presents ample opportunities for individuals qualified in these areas. Equip yourself with the essential skills through our Collections Officer courses in Bundaberg to tap into this promising job market.