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Collections Officer Courses in Gisborne

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Gisborne?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

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10th November 2023

What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

17th June 2021

Collections Officer careers

If you're looking to start a career in the financial sector, the Collections Officer courses in Gisborne offer an excellent pathway for those keen to enter this field. With three popular beginner courses such as the Certificate III in Accounts Administration FNS30322, the Certificate III in Financial Services FNS30122, and the Certificate III in Mercantile Agents FNS30420, you will be equipped with the foundational skills necessary to succeed in collections and broader financial roles in the Gisborne area.

For those with prior experience or looking to upskill, the Certificate IV in Credit Management FNS40122 provides a valuable step towards advanced positions. Completing this course can significantly improve your career prospects and enable you to handle more complex tasks in collections management, leading to positions such as a Credit Manager or a Credit Controller. Furthermore, the experience gained in these courses not only sets you up for a role as a Collections Officer but opens doors to other careers in finance.

Additionally, exploring related job roles can help you broaden your horizons in the financial sector. From becoming a Fraud Analyst to a Credit Specialist, the opportunities are abundant for those who successfully complete Collections Officer courses in Gisborne. Roles such as Finance Broker, Credit Analyst, and Investment Banker are just a few examples of what awaits you post-training.

Taking the first step towards your new career is crucial, and the Collections Officer courses in Gisborne are designed to provide you with the skills and knowledge needed to thrive in this competitive industry. Whether you aspire to climb the ladder towards more specialised financial roles or wish to gain practical skills for immediate employment, the options available in Gisborne are sure to set you on the right path. Don't miss the chance to invest in your future and begin your journey today!