This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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If you're looking to advance your career as a Collections Officer, there are a range of comprehensive Collections Officer courses in Gympie tailored to equip you with the essential skills and knowledge. These courses are offered by reputable Registered Training Organisations, ensuring you receive quality training that is recognised across the industry. Located in the heart of Gympie, these providers are well-positioned to understand the local market's demands, preparing you effectively for opportunities within the community and beyond.
Becoming a successful Collections Officer involves understanding finance, communication, and critical thinking, all of which are thoroughly covered in the available courses. In addition to core training, students may also explore related fields such as Banking and Credit Services, enhancing their expertise and broadening their career prospects. With dedicated support from experienced trainers, you will gain the confidence needed to handle various scenarios within the collections sector.
As you embark on your journey towards becoming a Collections Officer, you may also wish to explore other related career paths. The region offers numerous opportunities in roles such as Credit Controller, Finance Specialist, and Credit Manager. By pursuing the right Collections Officer courses in Gympie, you position yourself to not only secure a fulfilling job but also to thrive in the dynamic finance industry. Your future in Collections awaits!