This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
Browse occupations related to Collections Officer
If you're looking to kickstart a rewarding career as a Collections Officer in Hervey Bay, you've come to the right place. Our platform features a range of Collections Officer courses in Hervey Bay that cater to different experience levels. For those just starting out, consider enrolling in the Certificate III in Accounts Administration FNS30322, the Certificate III in Financial Services FNS30122, or the Certificate III in Mercantile Agents FNS30420. These beginner courses are designed to provide foundational knowledge essential for success in collections management.
If you have prior experience in the field and are looking to advance your skills, the Certificate IV in Credit Management FNS40122 will equip you with the advanced strategies and knowledge necessary for higher-level roles in collections. Completing these Collections Officer courses in Hervey Bay not only enhances your employability but also prepares you for various roles within the financial sector, such as a Credit Manager, Credit Controller, or even a Financial Engineer.
As you explore your options for Collections Officer courses in Hervey Bay, it's also worth considering related job opportunities. You might be interested in roles like a Fraud Analyst, Loan Administrator, or a Finance Specialist. With the right qualifications and training, you can carve out a successful career path in the vibrant financial landscape of Hervey Bay. Discover the full range of skills and knowledge available through these courses by visiting our page on Collections Officer courses in Hervey Bay.