This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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If you're looking to start a career as a Collections Officer in Kalgoorlie-Boulder, you're in the right place. There are several exciting Collections Officer courses in Kalgoorlie-Boulder that cater to both beginners and experienced professionals. With a total of four courses available, aspiring students have a variety of options to explore, ensuring a comprehensive understanding of the collections and finance sector. Whether you're aiming to grasp the basics or advance your current skill set, Kalgoorlie-Boulder has training opportunities tailored to your needs.
For beginners, courses such as the Certificate III in Accounts Administration FNS30322, the Certificate III in Financial Services FNS30122, and the Certificate III in Mercantile Agents FNS30420 provide a solid foundation for entering this field. These courses are designed for individuals with no prior experience or qualifications, making them ideal for anyone keen to embark on a career as a Collections Officer.
For those with some experience in the field, the Certificate IV in Credit Management FNS40122 offers advanced training that will enhance your skills and knowledge. This course prepares you for more complex roles within the financial sector, ensuring that you stand out to potential employers in Kalgoorlie-Boulder. Moreover, completing these courses may lead to exciting job opportunities that include roles such as Fraud Analyst, Finance Specialist, and Credit Manager.
The collections field intertwines with various other sectors including Finance and Banking and Credit Services. This connection can open doors to diverse career pathways, such as becoming a Credit Controller or a Banking Officer. Each role plays a crucial part in managing finances and ensuring smooth operations within financial institutions, which is particularly significant in the growing economic environment of Kalgoorlie-Boulder.
In summary, the Collections Officer courses in Kalgoorlie-Boulder provide invaluable training that can set you on the right path toward a successful career in finance. Whether you are starting out or looking to advance your career, the local training options ensure everyone can find a suitable course. Explore the opportunities available and unlock your potential to thrive in roles such as Credit Officer or Investment Banker as you journey through your professional development in Kalgoorlie-Boulder.