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Collections Officer Courses in Mandurah

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Mandurah?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

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What can you do with a Certificate III in Pathology Collection?

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How to start a career in Legal Services

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Collections Officer careers

Explore a variety of Collections Officer courses in Mandurah, designed to equip you with the skills necessary for a successful career in the collections industry. With four distinct courses available, individuals at both beginner and advanced levels can find the perfect fit for their educational needs. Whether you are starting your journey or looking to enhance your qualifications, Mandurah offers a range of options to get you started in this essential field.

For those new to the industry, consider enrolling in the Certificate III in Accounts Administration FNS30322, the Certificate III in Financial Services FNS30122, or the Certificate III in Mercantile Agents FNS30420. These courses are specifically designed for learners without prior experience, ensuring you acquire foundational knowledge that can be applied in real-world settings across Mandurah’s dynamic economic landscape.

If you possess prior experience or qualifications, the Certificate IV in Credit Management FNS40122 is an excellent option to deepen your expertise. This advanced course will cover complex areas within collections and credit management, preparing you for more senior roles in the field. It’s crucial to choose the right provider for your training, and in Mandurah, South Metropolitan TAFE offers quality instruction and resources for aspiring collections officers. Learn more about South Metropolitan TAFE here.

In addition to the specific training courses, the role of a collections officer intersects with broader fields of study such as Finance courses and Banking and Credit Services. These categories further expand your learning opportunities and enhance your career prospects in the banking and finance sector within the Mandurah area. By enrolling in one of the Collections Officer courses in Mandurah, you are taking a significant step toward a fulfilling career and contributing positively to your local economy.