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Collections Officer Courses in Melbourne

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

      Explore all careers
  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Melbourne?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Melbourne

The following providers offer Collections Officer courses in Melbourne, Victoria.
Grow Training Group
45109
1
Foundation Training Australia
31972
1
TasTAFE
60142
1
Australian Salesmasters Training
6854
1
TAFE SA
41026
1
Central Regional TAFE
52789
1
South Regional TAFE
52790
1
South Metropolitan TAFE
52787
1
Australian Security Academy
30547
1
North East Vocational College
40222
1
Kaplan Professional
90116
1
National Finance Institute
31203
1

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

17th June 2021

All collections officer courses

Collections Officer careers

If you are aspiring to become a Collections Officer, enrolling in the right training is crucial. Our selection of Collections Officer courses in Melbourne offers a robust foundation for those looking to enter the finance sector. Located in the vibrant city of Melbourne, these courses cater to both beginners and experienced learners, ensuring that every student receives tailored educational support to thrive in the collections field.

For beginners, there are three popular courses designed to equip you with essential skills. The Certificate III in Accounts Administration FNS30322, Certificate III in Financial Services FNS30122, and Certificate III in Mercantile Agents FNS30420 provide fundamental knowledge in accounts and finance management, making them ideal choices for those with no prior experience. These courses not only introduce students to basic concepts but also prepare them for a rewarding career in collections.

For those with prior experience, the Certificate IV In Credit Management FNS40122 is an excellent option to advance your career. This advanced course is tailored for learners who already have knowledge in the finance sector and want to deepen their expertise. By completing this course, you will be well-equipped to take on more demanding roles within the collections field.

Upon completing one of the Collections Officer courses in Melbourne, you can explore various related job roles, such as becoming a Credit Manager or a Credit Controller. Other options include positions such as Credit Analyst or Loan Administrator. Gaining hands-on experience in these roles will further solidify the skills developed during your training, opening doors to career advancement in the finance industry.

Melbourne's dynamic financial sector continues to grow, offering graduates of the Collections Officer courses in Melbourne numerous opportunities. Whether you're just starting or looking to elevate your career, pursuing these qualifications will set you on the right path. Invest in your future today with the right training and become a valued professional in the collections field.