This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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If you're looking to start a rewarding career as a Collections Officer, there are excellent Collections Officer courses in Melton tailored for both beginners and experienced learners. With a variety of vocational education and training options available, you can choose from popular courses such as the Certificate III in Accounts Administration FNS30322, Certificate III in Financial Services FNS30122, and Certificate III in Mercantile Agents FNS30420, all designed for individuals with little to no prior experience.
For those with a background in finance, the Certificate IV in Credit Management FNS40122 offers an advanced curriculum, allowing you to deepen your knowledge and skills essential for a successful role in debt recovery and management. By enrolling in these Collections Officer courses in Melton, you’re positioning yourself for key roles within the finance sector and ensuring a solid foundation for your career progression.
Moreover, exploring related job opportunities such as a Credit Analyst, Fraud Analyst, or even a Finance Specialist can expand your horizons within the financial industry. Melton has a growing demand for qualified professionals aspiring to thrive in a variety of financial roles, making it a smart choice to invest time in education and training.
In addition to the direct benefits of the courses, you’ll find that the skills acquired through these Collections Officer courses in Melton open doors to numerous professional paths. Consider positions like Credit Manager, Loan Administrator, or Credit Controller to leverage your training effectively. Embrace the possibilities and take the first step toward an exciting career in collections and finance today!