This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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Are you considering a career as a Collections Officer? Enrolling in one of the Collections Officer courses in Perth could be your first step toward achieving your professional goals. Whether you are a beginner looking for foundational skills or an experienced learner seeking to upgrade your qualifications, Perth offers a variety of courses to suit your needs. Popular beginner courses include the Certificate III in Accounts Administration FNS30322, the Certificate III in Financial Services FNS30122, and the Certificate III in Mercantile Agents FNS30420. For those with prior experience, the Certificate IV in Credit Management FNS40122 offers an excellent path to enhance your expertise.
Completing a Collections Officer course not only provides you with essential skills but also opens doors to various job opportunities in the finance and banking sectors. After your training, you might consider roles such as Credit Controller, Credit Specialist, or even a Credit Manager. Each of these positions plays a vital role in managing financial transactions and ensuring that businesses maintain a healthy cash flow. Additionally, by exploring fields such as Finance and Banking and Credit Services, you can broaden your understanding and enhance your career prospects in Perth.
The demand for qualified professionals in the collections and credit management sector is on the rise, making it a great time to start your journey. If you aspire to take on roles like Loan Administrator or Credit Analyst, undertaking one of the Collections Officer courses in Perth will provide you with a strong foundation. Be proactive in your career and take the first step towards becoming a valuable asset in the financial industry today!