This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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If you are considering a career as a Collections Officer, there are various excellent Collections Officer courses in Shepparton that can help you build foundational skills and knowledge. In Shepparton, you can find a selection of beginner courses suitable for those with no prior experience. For example, the Certificate III in Accounts Administration FNS30322 provides a comprehensive introduction to accounts management, while the Certificate III in Financial Services FNS30122 equips you with essential financial skills. Additionally, the Certificate III in Mercantile Agents FNS30420 offers a pathway into the collections field specifically focused on debt recovery processes.
For those who already possess some experience in the industry, the Certificate IV in Credit Management FNS40122 is an advanced programme designed to deepen your expertise in credit management and collections strategies. This course is ideal for individuals looking to elevate their careers and take on more complex responsibilities in debt recovery. With qualifications that hold recognition across Australia's financial sector, you can position yourself for greater job opportunities in Shepparton and beyond.
Completing any of these Collections Officer courses in Shepparton can open doors to various rewarding job roles. After your training, you might consider careers such as a Credit Controller, Fraud Analyst, or even a Finance Specialist. These roles are essential in ensuring the financial health of businesses, making them crucial both in the local industry and beyond.
Embarking on a career as a Collections Officer in Shepparton means not just acquiring skills, but enhancing your prospects in a growing field. By taking advantage of the courses available, you align yourself with numerous opportunities, whether you're aiming for a position as a Credit Manager, a Banking Officer, or even a Investment Banker. Explore your potential and take the first step towards a fulfilling career with the right training tailored to your needs.