This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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If you’re looking to jumpstart your career as a Collections Officer, exploring the available Collections Officer courses in Sunbury is an excellent first step. The local training providers offer specialised courses tailored to equip students with the skills necessary for success in this vital financial role. By engaging with these courses, you will gain insights into handling collections efficiently and effectively, which is key in ensuring financial stability for businesses.
Sunbury, located just northwest of Melbourne, is a thriving suburb offering numerous resources for those interested in finance and collections roles. The Finance courses available in the area cover essential topics such as debt management, negotiation skills, and financial regulations. Given the increasing demand for trained professionals in this field, completing your training in Sunbury can set you apart from the competition and enhance your job prospects.
In addition to Collections Officer courses, Sunbury is home to various related job roles which might pique your interest. If you’re looking to diversify your career path, consider exploring roles like the Fraud Analyst, Finance Specialist, or Credit Manager. These positions are essential in the finance sector and often require similar skill sets to those developed in Collections Officer courses in Sunbury.
For those keen on pursuing a more expansive career in finance, related courses in Banking and Credit Services are also available. By making the most of the Banking and Credit Services courses in the Sunbury area, you can broaden your financial knowledge and skill base. This holistic approach is beneficial for aspiring professionals, as it provides insights into various roles such as Credit Controller, Loan Administrator, and more.
Taking the initiative to enrol in Collections Officer courses in Sunbury not only provides you with the necessary qualifications but also opens doors to a plethora of job opportunities in the finance sector. With a strong focus on practical training and job readiness, training providers in Sunbury are committed to ensuring that you are well-equipped to thrive in your chosen career. Don’t hesitate to explore your options and embark on your professional journey today!