This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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Are you looking to start a rewarding career as a Collections Officer in Wangaratta? There are a variety of Collections Officer courses in Wangaratta designed to equip you with the essential skills and knowledge for success in this field. For beginners, popular courses include the Certificate III in Accounts Administration FNS30322, Certificate III in Financial Services FNS30122, and the Certificate III in Mercantile Agents FNS30420. These courses provide foundational knowledge for those with no prior experience or qualifications.
For those who already have experience, the Certificate IV in Credit Management FNS40122 is a fantastic option to enhance your expertise and take your career to the next level. Completing this course can open doors to higher-level positions in the collections and finance sector, benefiting both your career progression and potential earnings in Wangaratta.
Wangaratta boasts a variety of job roles related to the Collections Officer field. With the right training, you could pursue careers as a Credit Controller, Credit Manager, or even a Fraud Analyst. Alongside these, opportunities also exist as a Finance Specialist, Loan Administrator, and many more exciting roles in the finance industry.
Additionally, the skills you acquire from the Collections Officer courses will also be valuable if you’re interested in exploring specialized sectors such as Banking and Credit Services. By gaining qualifications in relative fields, you can set a solid foundation for a prosperous career trajectory. Don’t miss the opportunity to advance your career by selecting from the numerous Collections Officer courses in Wangaratta today!