This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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If you are considering a career as a Collections Officer in Windsor, you’re in luck! Windsor, Australia, offers a variety of training opportunities tailored to prepare you for success in this essential field. With a selection of Collections Officer courses in Windsor, you can find the right course to suit your needs, whether you are a beginner or have prior experience in the industry.
For those starting their journey in the financial services sector, Windsor provides several beginner courses. Notably, the Certificate III in Accounts Administration FNS30322 equips you with foundational knowledge and skills. Similarly, the Certificate III in Financial Services FNS30122 and the Certificate III in Mercantile Agents FNS30420 offer essential training for aspiring Collections Officers. These courses ensure that you are well-prepared for the demands of the job.
For experienced learners seeking to advance their career, the Certificate IV in Credit Management FNS40122 is an excellent option. This advanced course builds upon your existing knowledge and equips you with the skills necessary to excel in roles such as a Credit Manager or Credit Specialist. Enrolling in such courses will not only benefit your career as a Collections Officer but also open doors to various job opportunities within the finance sector.
In addition to learning about the role of a Collections Officer, Windsor’s educational offerings can lead to a range of related careers. Interested individuals may also explore paths to becoming a Fraud Analyst, Finance Specialist, or even a Credit Controller. Further career options include roles such as a Banking Officer or a Investment Banker, showcasing the diverse pathways available in the finance industry.
If you are located in or near Windsor and are aiming to develop a career in collections and finance, explore the available Collections Officer courses in Windsor. Educational institutions in the area are recognised for their quality training programs, helping you gain the qualifications needed to succeed. With the right education and skills, you can confidently embark on a rewarding career in the financial sector.