This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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If you're looking to embark on a rewarding career as a Collections Officer, then exploring the Collections Officer courses in Wodonga is an excellent starting point. The region offers a variety of courses tailored to suit both beginners and experienced learners. For those new to the field, popular beginner courses such as the Certificate III in Accounts Administration and the Certificate III in Financial Services provide foundational knowledge and skills essential for success. Experienced individuals might opt for the Certificate IV in Credit Management to advance their expertise.
Wodonga is a vibrant area where aspiring Collections Officers can grow professionally while enjoying a supportive community. Completing your training not only equips you with the skills needed for the role, but also opens doors to related job opportunities. You may find exciting options such as becoming a Credit Manager, Finance Specialist, or even a Credit Controller. These positions can provide new challenges and opportunities to expand your career within the finance sector.
In addition to specific Collections Officer roles, professionals in Wodonga can benefit from a broad range of Finance courses and related fields. Consider advancing into roles such as Credit Analyst or Financial Engineer. The comprehensive nature of Collections Officer courses in Wodonga provides a solid foundation for anyone looking to establish a successful career in finance, offering you the tools and connections needed to thrive in this dynamic industry.