Courses for beginners
There are 5 courses available in Dubbo New South Wales for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
BSBCMM411
Make Presentations
On Campus, Online
1 day - 3 days
$990
- There are no mandated entry requirements.
BSBPEF502
Develop and Use Emotional Intelligence
Online
2 months
$450
- There are no mandated entry requirements.
My CPE
BSBTWK401
Build and Maintain Business Relationships
Online
3 months
$275
- There are no mandated entry requirements.
WEA Sydney
Courses for experienced learners
There are 4 courses available in Dubbo New South Wales for experienced learners with prior experience or qualifications.
Recommended
BSB50420
Diploma of Leadership and Management
Blended, Online, Traineeship
12 - 24 months
$1,499 - $6,068
- There are no mandated entry requirements.
BSB50120
Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
- There are no mandated entry requirements.
AUR50116
Diploma of Automotive Management
Blended, On Campus, Online, Traineeship
10 - 13 months
$0 - $10,000
- There are no mandated entry requirements.
Bachelor of Business (Management)
On Campus, Online
36 months
$44,358 - $50,976
- There are no mandated entry requirements.
Key questions
How can I become a customer service manager?
To become a customer service manager in Dubbo, you may want to consider completing the Diploma of Leadership and Management. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Dubbo?
You can train to become a customer service manager by completing a qualification with Australian College or College for Adult Learning. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Dubbo area that provide customer service manager training. The closest campus is 46km away from the center of Dubbo. You can also study a customer service manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service manager courses in Dubbo
If you're looking to advance your career in customer service management, there are plenty of options available in Dubbo. The Customer Service Manager courses in Dubbo offer a range of training pathways that cater to both beginners and experienced professionals alike. With 9 courses listed, you'll find key offerings such as the Customer Experience: Elevate and the Develop and Use Emotional Intelligence BSBPEF502 designed for those with no prior experience. These courses are tailored to equip you with essential skills that form the backbone of effective customer service management.
For those who already possess a foundational knowledge, there are several advanced options available as well. The Diploma of Leadership and Management BSB50420 and the Diploma of Business BSB50120 are perfect for individuals looking to deepen their expertise. With these courses, you’ll learn the critical skills necessary to lead a team and drive exceptional customer experiences, making you more competitive in today’s job market. If you’re seeking a more comprehensive education, consider the Bachelor of Business (Management), which covers a broad spectrum of business management topics.
Moreover, the courses in the Dubbo area are delivered by reputable training providers, such as VERTO. As a Registered Training Organisation, they ensure that the training you receive meets industry standards and prepares you for various roles within customer service management. This is a valuable consideration as you embark on your learning journey, ensuring you gain skills that are recognised by employers.
Exploring related job roles can also provide valuable insights as you pursue your career. For instance, positions such as Customer Relationship Manager and Customer Experience Manager are great options that build on the skills learnt in customer service management courses. Additionally, roles like Service Delivery Manager and Customer Service Representative further highlight the range of opportunities available in this vibrant field.
As you consider your options in customer service management, don’t forget to explore related fields of study such as Business courses and Customer Engagement. These categories offer additional resources and educational pathways to help you excel in your career. With a variety of courses and job roles available, the Customer Service Manager courses in Dubbo can provide the stepping stones to a successful and rewarding career.
Further reading
How do I become a sales manager?
22nd December 2022
