Courses for beginners
There are 5 courses available in Lismore New South Wales for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
BSBCMM411
Make Presentations
On Campus, Online
1 day - 3 days
$990
- There are no mandated entry requirements.
BSBPEF502
Develop and Use Emotional Intelligence
Online
2 months
$450
- There are no mandated entry requirements.
My CPE
BSBTWK401
Build and Maintain Business Relationships
Online
3 months
$275
- There are no mandated entry requirements.
WEA Sydney
Courses for experienced learners
There are 4 courses available in Lismore New South Wales for experienced learners with prior experience or qualifications.
Recommended
BSB50420
Diploma of Leadership and Management
Blended, Online, Traineeship
12 - 24 months
$1,499 - $6,068
- There are no mandated entry requirements.
BSB50120
Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
- There are no mandated entry requirements.
AUR50116
Diploma of Automotive Management
Blended, On Campus, Online, Traineeship
10 - 13 months
$0 - $10,000
- There are no mandated entry requirements.
Bachelor of Business (Management)
On Campus, Online
24 - 36 months
$44,358 - $107,040
- There are no mandated entry requirements.
Key questions
How can I become a customer service manager?
To become a customer service manager in Lismore, you may want to consider completing the Diploma of Leadership and Management. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Lismore?
You can train to become a customer service manager by completing a qualification with Australian College or College for Adult Learning. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Lismore area that provide customer service manager training. The closest campus is 21km away from the center of Lismore. You can also study a customer service manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service manager courses in Lismore
If you're looking to kickstart your career in the customer service industry, then the Customer Service Manager courses in Lismore are the perfect place to begin. With a range of options available, aspiring professionals can enhance their skills and knowledge through various training programs delivered by renowned providers such as Educare College, PST, and Bond University, which offers a prestigious Bachelor of Business (Management). These accredited courses are designed to equip you with the tools necessary to succeed in a dynamic and evolving customer service landscape.
Becoming a Customer Service Manager is an exciting journey, and it often leads to various roles within the industry. Along the way, you might consider exploring other related job roles such as Customer Relationship Manager, Customer Experience Manager, or even a Service Delivery Manager. Each position offers unique responsibilities and opportunities for growth, allowing you to find the perfect niche for your talents and interests.
Lismore, located in the beautiful Northern Rivers region of New South Wales, provides a fantastic backdrop for your studies. The local community values customer service and engagement, making it an ideal setting for developing your skills. You'll benefit from hands-on learning opportunities and networking possibilities with industry professionals passionate about providing exceptional service. Graduates from successful Customer Service Manager courses in Lismore often find job prospects in various sectors, ensuring a vibrant career ahead.
As individuals progress in their careers, they often find roles like Customer Service Representative, Customer Service Officer, and Account Manager can serve as stepping stones towards becoming effective leaders in customer service. Each role helps build valuable experience and insights into customer needs, preparing you for more senior positions such as Retention Specialist, Account Executive, or Engagement Manager.
In conclusion, pursuing Customer Service Manager courses in Lismore can pave the way for an exciting and rewarding career. By choosing to study with reputable training providers like Educare College, PST, and Bond University, you are taking the first step towards developing a solid foundation in customer service management. The skills you acquire will not only prepare you for professional advancement but also for roles like Client Services Officer, Partnerships Manager, and Business Relationship Manager, ensuring that you stay ahead in this competitive field.
Further reading
How do I become a sales manager?
22nd December 2022
