Courses for beginners
There are 5 courses available in Mount Gambier South Australia for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
BSBCMM411
Make Presentations
On Campus, Online
1 day - 3 days
$990
- There are no mandated entry requirements.
BSBPEF502
Develop and Use Emotional Intelligence
Online
2 months
$450
- There are no mandated entry requirements.
My CPE
BSBTWK401
Build and Maintain Business Relationships
Online
3 months
$275
- There are no mandated entry requirements.
WEA Sydney
Courses for experienced learners
There are 4 courses available in Mount Gambier South Australia for experienced learners with prior experience or qualifications.
Recommended
BSB50420
Diploma of Leadership and Management
Blended, Online
12 - 24 months
$1,499 - $6,068
- There are no mandated entry requirements.
BSB50120
Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
- There are no mandated entry requirements.
AUR50116
Diploma of Automotive Management
Blended, On Campus, Online, Traineeship
10 - 13 months
$0 - $10,000
- There are no mandated entry requirements.
Bachelor of Business (Management)
On Campus, Online
36 months
$44,358 - $50,976
- There are no mandated entry requirements.
Key questions
How can I become a customer service manager?
To become a customer service manager in Mount Gambier, you may want to consider completing the Diploma of Leadership and Management. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Mount Gambier?
You can train to become a customer service manager by completing a qualification with Australian College or College for Adult Learning. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Mount Gambier area that provide customer service manager training. The closest campus is 156km away from the center of Mount Gambier. You can also study a customer service manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service manager courses in Mount Gambier
Enhance your career prospects with comprehensive Customer Service Manager courses in Mount Gambier. This vibrant city, renowned for its strong community spirit and economic growth, offers a variety of courses to equip aspiring managers with essential skills. Here, you can find programmes designed for both beginners and experienced professionals, allowing for a tailored learning experience that fits your background.
For those just starting their journey in customer service management, Mount Gambier offers a selection of beginner courses that focus on the fundamental skills needed for success in this field. Notable options include Customer Experience: Elevate, which teaches the art of creating exceptional customer interactions, and Develop and Use Emotional Intelligence BSBPEF502, essential for understanding and managing customer needs effectively. Other beginner offerings such as Make Presentations BSBCMM411 and Build and Maintain Business Relationships BSBTWK401 further enhance your toolkit for customer service excellence.
For seasoned professionals, the city provides advanced training options such as the Diploma of Leadership and Management BSB50420 and Diploma of Business BSB50120. These diplomas are crafted to refine leadership abilities and strategic business insights, critical for roles in customer service management. Moreover, graduates may also consider the Diploma of Automotive Management AUR50116 or pursue a Bachelor of Business (Management) for higher-level qualifications.
The Customer Service Manager courses in Mount Gambier are intricately linked to broader fields of study such as Customer Engagement and general business courses. This interconnected learning ensures that you not only acquire specialised knowledge but also understand how to apply it effectively across various business contexts. Investing in these courses can significantly enhance your employability in the dynamic customer service landscape.
As you explore Customer Service Manager courses in Mount Gambier, remember that the right training can open doors to exciting career opportunities in this thriving regional centre. Whether you are looking to start from the ground up with beginner courses or elevate your existing skills through advanced qualifications, Mount Gambier has the resources and training providers to help you succeed in the world of customer service management.
Further reading
How do I become a sales manager?
22nd December 2022
