Courses for beginners
There are 5 courses available in Port Macquarie New South Wales for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
BSBCMM411
Make Presentations
On Campus, Online
1 day - 3 days
$990
- There are no mandated entry requirements.
BSBPEF502
Develop and Use Emotional Intelligence
Online
2 months
$450
- There are no mandated entry requirements.
My CPE
BSBTWK401
Build and Maintain Business Relationships
Online
3 months
$275
- There are no mandated entry requirements.
WEA Sydney
Courses for experienced learners
There are 4 courses available in Port Macquarie New South Wales for experienced learners with prior experience or qualifications.
Recommended
BSB50420
Diploma of Leadership and Management
Blended, Online, Traineeship
12 - 24 months
$1,499 - $6,068
- There are no mandated entry requirements.
BSB50120
Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
- There are no mandated entry requirements.
AUR50116
Diploma of Automotive Management
Blended, On Campus, Online, Traineeship
10 - 13 months
$0 - $10,000
- There are no mandated entry requirements.
Bachelor of Business (Management)
On Campus, Online
36 months
$44,358 - $50,976
- There are no mandated entry requirements.
Key questions
How can I become a customer service manager?
To become a customer service manager in Port Macquarie, you may want to consider completing the Diploma of Leadership and Management. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Port Macquarie?
You can train to become a customer service manager by completing a qualification with Australian College or College for Adult Learning. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Port Macquarie area that provide customer service manager training. The nearest campus is located right in the center of Port Macquarie. You can also study a customer service manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service manager courses in Port Macquarie
If you're looking to advance your career in customer service, there are numerous Customer Service Manager courses in Port Macquarie that can help you achieve your goals. Whether you're a newcomer to the industry or an experienced professional seeking to refine your skills, there are options tailored to your needs. With a total of 9 available courses, you can find the right fit for your learning style and career aspirations. Explore beginner courses like Customer Experience: Elevate and Develop and Use Emotional Intelligence BSBPEF502 which provide foundational skills vital in any customer-centric role.
For those entering the field, the available beginner courses are designed for individuals with no prior experience or qualifications. The Make Presentations BSBCMM411 course, for instance, equips you with essential communication skills, while the Build and Maintain Business Relationships BSBTWK401 course focuses on developing interpersonal skills crucial for effective team collaboration. Another excellent choice for beginners is Service Design: Elevate, which delves into creating outstanding service experiences.
If you're already established in the customer service sector and seeking further qualifications, Port Macquarie also offers advanced courses for experienced learners. The Diploma of Leadership and Management BSB50420 and Diploma of Business BSB50120 will deepen your understanding of leadership dynamics, while the Diploma of Automotive Management AUR50116 caters specifically to those in the automotive sector. Furthermore, pursuing the Bachelor of Business (Management) can provide a comprehensive managerial skill set applicable across various industries.
Training providers in Port Macquarie, such as Wesley Vocational Institute, deliver these valuable courses to equip you with the knowledge and skills demanded in today’s competitive job market. With structured courses available locally, you can easily advance your career without needing to travel far from home. If you're passionate about enhancing your customer service management abilities, then take the next step and explore the full range of Customer Service Manager courses in Port Macquarie today!
Further reading
How do I become a sales manager?
22nd December 2022
