Courses for beginners
There are 5 courses available in Queanbeyan New South Wales for beginner learners with no prior experience or qualifications.
Service Design: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
BSBCMM411
Make Presentations
On Campus, Online
1 day - 3 days
$990
- There are no mandated entry requirements.
BSBPEF502
Develop and Use Emotional Intelligence
Online
2 months
$450
- There are no mandated entry requirements.
My CPE
BSBTWK401
Build and Maintain Business Relationships
Online
3 months
$275
- There are no mandated entry requirements.
WEA Sydney
Courses for experienced learners
There are 4 courses available in Queanbeyan New South Wales for experienced learners with prior experience or qualifications.
Recommended
BSB50420
Diploma of Leadership and Management
Blended, Online, Traineeship
12 - 24 months
$1,499 - $6,068
- There are no mandated entry requirements.
BSB50120
Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
- There are no mandated entry requirements.
AUR50116
Diploma of Automotive Management
Blended, On Campus, Online, Traineeship
10 - 13 months
$0 - $10,000
- There are no mandated entry requirements.
Bachelor of Business (Management)
On Campus, Online
36 months
$44,358 - $50,976
- There are no mandated entry requirements.
Key questions
How can I become a customer service manager?
To become a customer service manager in Queanbeyan, you may want to consider completing the Diploma of Leadership and Management. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Queanbeyan?
You can train to become a customer service manager by completing a qualification with Australian College or College for Adult Learning. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Queanbeyan area that provide customer service manager training. The closest campus is 7km away from the center of Queanbeyan. You can also study a customer service manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service manager courses in Queanbeyan
If you are looking to enhance your career and thrive in the dynamic field of customer service management, enrolling in Customer Service Manager courses in Queanbeyan is a fantastic opportunity. These courses are tailored to equip you with the essential skills and knowledge required to excel as a Customer Service Manager, making a significant impact on customer satisfaction and loyalty. Situated in the vibrant region of Queanbeyan, your journey to becoming a customer service leader begins right here.
Upon completion of the Customer Service Manager courses in Queanbeyan, numerous career paths open up for you. For instance, you may choose to pursue roles such as a Customer Relationship Manager or a Customer Experience Manager. These positions allow you to leverage your skills in enhancing client interactions and ensuring a seamless customer journey. Additionally, you could explore opportunities as a Service Delivery Manager or even a Customer Service Representative, providing a robust foundation for achieving professional success.
Becoming a skilled Customer Service Manager also opens doors to positions such as Customer Service Officer and Account Manager. Both roles play crucial functions in maintaining positive client relationships and ensuring that customers' needs are met effectively. For those interested in performance and client retention, a career as a Retention Specialist may also be an excellent match.
In the vibrant community of Queanbeyan, the demand for trained customer service professionals is on the rise, making now an ideal time to invest in your education with Customer Service Manager courses. Whether you aspire to be an Account Executive or a Engagement Manager, enhancing your skills in customer service management will be invaluable. Additionally, positions such as Client Services Officer and Partnerships Manager are essential for cultivating strong, lasting customer relationships, which is at the heart of successful business operations. Your future in customer service begins today!
Further reading
How do I become a sales manager?
22nd December 2022
