This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Get qualified to work as a Hotel Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.
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Embarking on a rewarding career in hospitality begins with enrolling in one of the many Hotel Receptionist courses in Brisbane. With six beginner courses available, you'll gain essential skills and knowledge to excel in this dynamic industry. Popular options include the Certificate III in Hospitality SIT30622 and the Customer Service Skill Set SITSS00078. These courses are designed for those with no prior experience, providing a solid foundation for a career in hotel reception. Furthermore, the Certificate II in Hospitality SIT20316 is another great starter option for aspiring professionals.
Brisbane’s bustling hospitality sector is home to numerous training providers like Designer Life and ISHS, who offer expertly designed programmes to equip you with the skills needed for success in various roles. For instance, the Certificate III in Hospitality SIT30616 is delivered by Brisbane College of Australia, making it a local favourite among students pursuing a career as a Hotel Receptionist. Meanwhile, HaloNT provides the Certificate II in Hospitality, tailored for those looking to fast-track their entry into the industry.
Completing any of the available Hotel Receptionist courses in Brisbane opens doors to various job opportunities within the hospitality sector. Graduates can explore roles such as Hotel Manager, Hotel Porter, and Concierge. Additionally, positions such as Front Office Supervisor and Housekeeper are popular choices among individuals seeking to progress in the hospitality industry in Brisbane.
With a strong emphasis on quality education, the Hotel Receptionist courses in Brisbane also link closely with broader fields of study, such as Tourism, Travel and Hospitality courses and Accommodation. This interconnectedness provides students with a comprehensive understanding of the industry, facilitating a smooth transition into various roles. As you explore these numerous learning and career opportunities, rest assured that the hospitality industry in Brisbane is ever-evolving, and your training will prepare you to thrive in a fast-paced environment.