This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Get qualified to work as a Hotel Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you're looking to kickstart your career in the hospitality industry, the range of Hotel Receptionist courses in Geelong offers an excellent pathway to obtaining the skills and qualifications you need. Geelong, a vibrant city known for its beautiful waterfront and rich history, is home to several training providers, including Chisholm Institute, Alffie, and Victoria University, which deliver highly regarded programs designed for beginners. Popular courses such as the Certificate III in Hospitality SIT30622 and the Customer Service Skill Set SITSS00078 will equip you with essential skills to thrive in a hotel receptionist role.
The hospitality sector in Geelong thrives on outstanding customer service, and the available training empowers learners to excel in roles such as Hotel Manager, Hotel Porter, and Concierge. With courses like the Certificate II in Hospitality SIT20316 and the Provide Service to Customers SITXCCS014, you can develop foundational skills necessary to provide exceptional service in these competitive roles. Furthermore, understanding the demands of positions such as Front Office Supervisor and Maintenance Manager can give you a broader perspective on career progression within the industry.
Enrolling in one of the Hotel Receptionist courses in Geelong can significantly enhance your employability in this dynamic field. Training providers in the region, like Short Courses Australia (SCA), offer practical and relevant training that aligns with industry standards, empowering students to succeed from their very first day. With qualifications such as the Certificate III in Hospitality SIT30616, you will possess the skills and knowledge necessary to meet the expectations of employers while paving the way for future opportunities as a Housekeeper or Housekeeping Manager. Consider taking the first step towards your new career today!