This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Get qualified to work as a Hotel Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you’re looking to start a career as a hotel receptionist, Courses.com.au offers a selection of top-quality Hotel Receptionist courses in Mackay to suit your needs. Located in the heart of Mackay, 4740, these courses are perfect for individuals seeking to gain the essential skills and knowledge required in the hospitality industry. With four beginner courses available, even novices with no prior experience can confidently embark on their journey in hotel reception.
Among the popular options available, the Certificate III in Hospitality SIT30622 and the Certificate II in Hospitality SIT20316 are excellent starting points. Both courses provide foundational training that prepares students for various roles in the hospitality sector, equipping them with crucial customer service skills. Additionally, the Customer Service Skill Set SITSS00078 is specifically designed to refine interpersonal communication, further enhancing your employability in the competitive job market.
In Mackay, respected training providers like ATTC are dedicated to delivering high-quality education tailored for aspiring hotel receptionists. These organisations are recognised across the industry, ensuring that learners receive the best possible training to prepare them for their future careers. Partnering with such reputable providers will give you access to invaluable resources and networking opportunities within the tourism and hospitality sector.
Whether you are aiming for a role in accommodation or other hospitality sectors, the Tourism, Travel and Hospitality courses offered in Mackay will certainly enhance your skill set and job prospects. The comprehensive programmes available encompass various aspects of hotel management, giving students a well-rounded educational experience that aligns with industry expectations. Explore paths that also include accommodation-focused training to carve out your niche within this dynamic field.
With four excellent Hotel Receptionist courses in Mackay available, there has never been a better time to take the plunge into the hospitality industry. Discover your potential by enrolling in one of these beginner courses today, and start building a rewarding career in one of Australia’s most vibrant sectors. The skills and qualifications you obtain will set you on the right path to success, making a mark in the bustling hotel environment of Mackay.