Courses for beginners
There are 2 courses available in Mackay Queensland for beginner learners with no prior experience or qualifications.
Recommended
SIT30622
Certificate III in Hospitality
Blended, On Campus, Online
12 months
$3,800
- There are no mandated entry requirements.
SITSS00078
Customer Service Skill Set
Online
2 weeks
$355
- There are no mandated entry requirements.
South West TAFE
Courses for experienced learners
There are no courses available in Mackay Queensland for experienced learners with prior experience or qualifications.
Key questions
How can I become a hotel receptionist?
To become a hotel receptionist in Mackay, you may want to consider completing the Certificate III in Hospitality. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Mackay?
You can train to become a hotel receptionist by completing a qualification with Academy Green Learning or Foundation Education. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Mackay area that provide hotel receptionist training. The closest campus is 29km away from the center of Mackay. You can also study a hotel receptionist course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the hotel receptionist sector.
Hotel Manager
A Hotel Manager oversees daily hotel operations, supervising departments, ensuring compliance, handling budgets, and prioritising customer service.
Avg yearly income
$114,400
Skill level
Advanced
Hotel Porter
A Hotel Porter assists guests by carrying bags, delivering items, arranging services, and providing information on local attractions while ensuring excellent customer service.
Avg yearly income
$52,000
Skill level
Beginner
Motel Manager
A Motel Manager oversees daily operations, ensuring guest satisfaction, managing finances and staff, and addressing compliance and issues effectively.
Avg yearly income
$104,000
Skill level
Advanced
Housekeeper
A Housekeeper is responsible for cleaning and maintaining guest rooms in hotels, ensuring high standards of service and attention to detail.
Avg yearly income
$65,000
Skill level
Beginner
Concierge
A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Avg yearly income
$65,000
Skill level
Beginner
Front Office Supervisor
A Front Office Supervisor manages reception operations at hotels, ensuring effective guest service, check-ins, and team leadership.
Avg yearly income
$78,000
Skill level
Advanced
Maintenance Manager
A Maintenance Manager handles repairs, grounds upkeep, and organises trades at holiday parks, ensuring safety, teamwork, and task prioritisation.
Avg yearly income
$140,400
Skill level
Advanced
Housekeeping Manager
A Housekeeping Manager oversees daily housekeeping operations at a holiday park, ensuring guest satisfaction and staff training.
Avg yearly income
$65,000
Skill level
Advanced
More about hotel receptionist courses in Mackay
If you’re looking to start a career as a hotel receptionist, Courses.com.au offers a selection of top-quality Hotel Receptionist courses in Mackay to suit your needs. Located in the heart of Mackay, 4740, these courses are perfect for individuals seeking to gain the essential skills and knowledge required in the hospitality industry. With four beginner courses available, even novices with no prior experience can confidently embark on their journey in hotel reception.
Among the popular options available, the Certificate III in Hospitality SIT30622 and the Certificate II in Hospitality SIT20316 are excellent starting points. Both courses provide foundational training that prepares students for various roles in the hospitality sector, equipping them with crucial customer service skills. Additionally, the Customer Service Skill Set SITSS00078 is specifically designed to refine interpersonal communication, further enhancing your employability in the competitive job market.
In Mackay, respected training providers like ATTC are dedicated to delivering high-quality education tailored for aspiring hotel receptionists. These organisations are recognised across the industry, ensuring that learners receive the best possible training to prepare them for their future careers. Partnering with such reputable providers will give you access to invaluable resources and networking opportunities within the tourism and hospitality sector.
Whether you are aiming for a role in accommodation or other hospitality sectors, the Tourism, Travel and Hospitality courses offered in Mackay will certainly enhance your skill set and job prospects. The comprehensive programmes available encompass various aspects of hotel management, giving students a well-rounded educational experience that aligns with industry expectations. Explore paths that also include accommodation-focused training to carve out your niche within this dynamic field.
With four excellent Hotel Receptionist courses in Mackay available, there has never been a better time to take the plunge into the hospitality industry. Discover your potential by enrolling in one of these beginner courses today, and start building a rewarding career in one of Australia’s most vibrant sectors. The skills and qualifications you obtain will set you on the right path to success, making a mark in the bustling hotel environment of Mackay.
Further reading
Career spotlight: Hospitality professionals
17th September 2019
