This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Get qualified to work as a Hotel Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you are looking to start a rewarding career in the hospitality industry, consider enrolling in one of the available Hotel Receptionist courses in Newcastle. These courses are specifically designed for beginners and provide the necessary skills and knowledge to thrive as a hotel receptionist. With opportunities at numerous hotels in the Newcastle area, now is the perfect time to invest in your future and enhance your employability in this vibrant sector.
Among the various courses offered, the Certificate III in Hospitality SIT30622 is a standout choice. This qualification equips you with essential competencies, including customer service excellence and front office operations. Additionally, the Customer Service Skill Set SITSS00078 builds a strong foundation in effective communication and guest relations. For those starting from scratch, the Certificate II in Hospitality SIT20316 and Certificate III in Hospitality SIT30616 are excellent pathways to gaining the qualifications needed to excel in a bustling hotel environment.
Newcastle, known for its picturesque beaches and thriving tourism sector, offers a fantastic backdrop for aspiring hotel receptionists. By enrolling in one of the Hotel Receptionist courses in Newcastle, you will be taking an important step towards securing a position in this dynamic field. With experienced trainers and recognised qualifications, you can look forward to a fulfilling career filled with opportunities to provide exceptional service to guests from all over the world.