Courses for beginners
There are 2 courses available in Rockhampton Queensland for beginner learners with no prior experience or qualifications.
Recommended
SIT30622
Certificate III in Hospitality
Blended, On Campus, Online
12 months
$3,800
- There are no mandated entry requirements.
SITSS00078
Customer Service Skill Set
Online
2 weeks
$355
- There are no mandated entry requirements.
South West TAFE
Courses for experienced learners
There are no courses available in Rockhampton Queensland for experienced learners with prior experience or qualifications.
Key questions
How can I become a hotel receptionist?
To become a hotel receptionist in Rockhampton, you may want to consider completing the Certificate III in Hospitality. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Rockhampton?
You can train to become a hotel receptionist by completing a qualification with Academy Green Learning or Foundation Education. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Rockhampton area that provide hotel receptionist training. The closest campus is 32km away from the center of Rockhampton. You can also study a hotel receptionist course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the hotel receptionist sector.
Hotel Manager
A Hotel Manager oversees daily hotel operations, supervising departments, ensuring compliance, handling budgets, and prioritising customer service.
Avg yearly income
$114,400
Skill level
Advanced
Hotel Porter
A Hotel Porter assists guests by carrying bags, delivering items, arranging services, and providing information on local attractions while ensuring excellent customer service.
Avg yearly income
$52,000
Skill level
Beginner
Motel Manager
A Motel Manager oversees daily operations, ensuring guest satisfaction, managing finances and staff, and addressing compliance and issues effectively.
Avg yearly income
$104,000
Skill level
Advanced
Housekeeper
A Housekeeper is responsible for cleaning and maintaining guest rooms in hotels, ensuring high standards of service and attention to detail.
Avg yearly income
$65,000
Skill level
Beginner
Concierge
A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Avg yearly income
$65,000
Skill level
Beginner
Front Office Supervisor
A Front Office Supervisor manages reception operations at hotels, ensuring effective guest service, check-ins, and team leadership.
Avg yearly income
$78,000
Skill level
Advanced
Maintenance Manager
A Maintenance Manager handles repairs, grounds upkeep, and organises trades at holiday parks, ensuring safety, teamwork, and task prioritisation.
Avg yearly income
$140,400
Skill level
Advanced
Housekeeping Manager
A Housekeeping Manager oversees daily housekeeping operations at a holiday park, ensuring guest satisfaction and staff training.
Avg yearly income
$65,000
Skill level
Advanced
More about hotel receptionist courses in Rockhampton
Embarking on a career as a hotel receptionist in Rockhampton opens the door to an exciting and dynamic field. The hospitality industry is ever-growing, and individuals eager to enhance their skills can find ample opportunities through various Hotel Receptionist courses in Rockhampton. Whether you're entirely new to the world of hospitality or looking to reinforce your existing knowledge, these courses are designed to equip you with the essential skills needed to thrive in this role.
One of the most sought-after selections is the Certificate II in Hospitality, ideal for beginners. This course provides foundational knowledge vital for success in the hospitality sector. Additionally, you may consider the Certificate III in Hospitality SIT30622 and the Certificate III in Hospitality SIT30616, which further develop your skills, preparing you for various tasks that will be essential in your day-to-day work at a reception desk.
Additionally, the Customer Service Skill Set is an excellent option for those wanting to refine their customer interaction techniques. As a hotel receptionist, providing exceptional service is paramount, and this short course hones the vital skills you need to enhance guest experiences. These courses are backed by recognised training providers, ensuring you receive quality education tailored for the Rockhampton region.
Upon completion of your courses, you may explore various related job roles in the hospitality industry, such as Hotel Manager, Concierge, or even a Front Office Supervisor. Each of these positions plays a critical role in maintaining the operation and atmosphere of a hotel, offering additional pathways for career advancement. The skills gained from Hotel Receptionist courses in Rockhampton equip you to keep progressing in your career.
Lastly, the Hotel Receptionist role is often associated with broader fields of study, such as Tourism, Travel and Hospitality courses and Accommodation studies. The knowledge you acquire from these topics will not only make you a valuable asset during your training and employment but will also enrich your understanding of the various operational aspects of the hospitality sector in Rockhampton. Start your journey today by enrolling in a course that ignites your passion for hospitality!
Further reading
Career spotlight: Hospitality professionals
17th September 2019
