This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Get qualified to work as a Hotel Receptionist with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Hotel Receptionist
Embarking on a career as a hotel receptionist in Rockhampton opens the door to an exciting and dynamic field. The hospitality industry is ever-growing, and individuals eager to enhance their skills can find ample opportunities through various Hotel Receptionist courses in Rockhampton. Whether you're entirely new to the world of hospitality or looking to reinforce your existing knowledge, these courses are designed to equip you with the essential skills needed to thrive in this role.
One of the most sought-after selections is the Certificate II in Hospitality, ideal for beginners. This course provides foundational knowledge vital for success in the hospitality sector. Additionally, you may consider the Certificate III in Hospitality SIT30622 and the Certificate III in Hospitality SIT30616, which further develop your skills, preparing you for various tasks that will be essential in your day-to-day work at a reception desk.
Additionally, the Customer Service Skill Set is an excellent option for those wanting to refine their customer interaction techniques. As a hotel receptionist, providing exceptional service is paramount, and this short course hones the vital skills you need to enhance guest experiences. These courses are backed by recognised training providers, ensuring you receive quality education tailored for the Rockhampton region.
Upon completion of your courses, you may explore various related job roles in the hospitality industry, such as Hotel Manager, Concierge, or even a Front Office Supervisor. Each of these positions plays a critical role in maintaining the operation and atmosphere of a hotel, offering additional pathways for career advancement. The skills gained from Hotel Receptionist courses in Rockhampton equip you to keep progressing in your career.
Lastly, the Hotel Receptionist role is often associated with broader fields of study, such as Tourism, Travel and Hospitality courses and Accommodation studies. The knowledge you acquire from these topics will not only make you a valuable asset during your training and employment but will also enrich your understanding of the various operational aspects of the hospitality sector in Rockhampton. Start your journey today by enrolling in a course that ignites your passion for hospitality!