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Hotel Receptionist Courses in Wollongong

A Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NSW
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Hotel Receptionist in Wollongong?

Get qualified to work as a Hotel Receptionist with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.

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Related career opportunities

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

Career spotlight: Hospitality professionals

17th September 2019

Most popular tourism and hospitality courses

26th July 2022

Hotel Receptionist careers

If you're looking to kickstart your career in the hospitality industry, exploring Hotel Receptionist courses in Wollongong is an excellent decision. The vibrant city of Wollongong offers a range of opportunities for those interested in becoming a skilled Hotel Receptionist. With five beginner courses available, you can easily find a suitable program to suit your starting point, whether you have prior experience or not.

One of the most popular courses is the Certificate III in Hospitality SIT30622, providing essential skills for anyone keen to excel in customer service and reception duties. Additionally, the Customer Service Skill Set SITSS00078 is highly regarded for those who wish to enhance their communication abilities. Another valuable option includes the Certificate II in Hospitality SIT20316, which lays a strong foundation for further studies and real-world applications.

These courses are offered by reputable training providers in the Wollongong area. For instance, you can explore the programs provided by YBI, which is known for its comprehensive training solutions. Another great choice is The Illawarra ITeC, where learners can expect a hands-on experience in hospitality training. Furthermore, SCA offers a variety of short courses designed to boost your employability and expertise in this exciting field.

Whether you are keen to obtain the Certificate III in Hospitality SIT30616 or wish to learn how to Provide Service to Customers SITXCCS014, Wollongong's hotel receptionist courses will equip you with the essential tools needed to thrive in a dynamic workplace. Embrace the opportunity to enhance your career and make valuable connections within the hospitality sector right here in Wollongong.