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Common questions
In Australia, a full time Retention Specialist generally earns $1,440 per week ($74,880 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
In Australia, the number of people employed in this role is expected to remain stable in coming years. There are currently 229,500 people working in this industry and many of them work as a Retention Specialist. Retention Specialists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If you’re interested in a career as a Retention Specialist, consider enrolling in a Certificate II in Workplace Skills. This course will develop your communication and interpersonal skills and prepare you to use a range of business software and technologies. You’ll cover topics including customer service, teamwork and problem solving.
Courses.com.au Team
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If you're looking to enhance your career in the exciting field of customer retention, exploring Retention Specialist courses in Queensland is an excellent first step. These courses are designed to equip you with the skills necessary to analyse customer behaviour and build strong, lasting relationships with clients. By engaging with reputable training providers throughout Queensland, you’ll gain valuable insights that will propel your professional capabilities in this vital sector. You can also explore various Business courses that lay the foundation for becoming a successful Retention Specialist.
Becoming a Retention Specialist can open doors to a range of related job prospects in Queensland, such as Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. Each of these roles plays a crucial part in ensuring customers feel valued and engaged, ultimately contributing to the growth of organisations. With the right training and knowledge, you can excel in these positions and enjoy a fulfilling career in customer service.
In addition to specific retention training, individuals interested in broader opportunities can consider related roles such as Customer Service Representative or Account Manager. The skills gained through Retention Specialist courses in Queensland will provide a competitive edge in the job market. Leverage your training to explore diverse pathways like Customer Engagement roles, making the most of Queensland's vibrant business landscape.
