Courses for beginners
There are 4 courses available in Mackay Queensland for beginner learners with no prior experience or qualifications.
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
PUAFER005
Operate as Part of an Emergency Control Organisation
Online, Traineeship
Half day - 1 day
Unavailable
- There are no mandated entry requirements.
SITSS00078
Customer Service Skill Set
Online
2 weeks
$355
- There are no mandated entry requirements.
South West TAFE
SIT30122
Certificate III in Tourism (Holiday Parks and Resorts)
Traineeship
12 months
$7,060
- There are no mandated entry requirements.
TAFE NSW
Courses for experienced learners
There are no courses available in Mackay Queensland for experienced learners with prior experience or qualifications.
Key questions
How can I become a concierge?
To become a concierge in Mackay, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Mackay?
You can train to become a concierge by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Mackay area that provide concierge training. The closest campus is 29km away from the center of Mackay. You can also study a concierge course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the concierge sector.
Hotel Manager
A Hotel Manager oversees daily hotel operations, supervising departments, ensuring compliance, handling budgets, and prioritising customer service.
Avg yearly income
$114,400
Skill level
Advanced
Hotel Porter
A Hotel Porter assists guests by carrying bags, delivering items, arranging services, and providing information on local attractions while ensuring excellent customer service.
Avg yearly income
$52,000
Skill level
Beginner
Motel Manager
A Motel Manager oversees daily operations, ensuring guest satisfaction, managing finances and staff, and addressing compliance and issues effectively.
Avg yearly income
$104,000
Skill level
Advanced
Hotel Receptionist
A Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Avg yearly income
$68,640
Skill level
Beginner
Housekeeper
A Housekeeper is responsible for cleaning and maintaining guest rooms in hotels, ensuring high standards of service and attention to detail.
Avg yearly income
$65,000
Skill level
Beginner
Front Office Supervisor
A Front Office Supervisor manages reception operations at hotels, ensuring effective guest service, check-ins, and team leadership.
Avg yearly income
$78,000
Skill level
Advanced
Maintenance Manager
A Maintenance Manager handles repairs, grounds upkeep, and organises trades at holiday parks, ensuring safety, teamwork, and task prioritisation.
Avg yearly income
$140,400
Skill level
Advanced
Housekeeping Manager
A Housekeeping Manager oversees daily housekeeping operations at a holiday park, ensuring guest satisfaction and staff training.
Avg yearly income
$65,000
Skill level
Advanced
More about concierge courses in Mackay
If you're looking to start or advance your career in the hospitality sector, you might find that our Concierge courses in Mackay provide you with the essential skills needed to excel in this dynamic role. The concierge position is pivotal in the hotel and travel industry, acting as the first point of contact for guests and ensuring they have a memorable experience. With six courses available in Mackay, you can choose a training provider that caters to your specific learning needs, whether you're a newcomer or seeking to upskill.
In addition to learning about concierge duties, you'll also benefit from knowledge that spans various related roles within the hospitality industry. Aspiring Hotel Managers, Hotel Porters, and Hotel Receptionists will find that these courses can provide a strong foundation for their future careers. With the stunning backdrop of Mackay offering a vibrant tourism scene, your training could lead to exciting job opportunities in local hotels, resorts, and tourist attractions.
Moreover, the skills acquired through concierge training can easily translate into various roles within the hospitality industry. For instance, if you aspire to become a Housekeeper or a Housekeeping Manager, the organisational and customer service skills gained from concierge courses will enhance your employability. The practical approach to learning offered by the courses in Mackay ensures that you will be well-prepared for real-world challenges and responsibilities in different job roles.
As you explore the possibilities, don't overlook how these Tourism, Travel and Hospitality courses can further enrich your career journey. Whether it’s managing a front office as a Front Office Supervisor or taking on responsibilities as a Maintenance Manager, the skills you obtain from concierge training in Mackay will provide you with a competitive edge in the thriving hospitality market. Consider enrolling today and take the first step towards a rewarding career!
Further reading
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