Courses for beginners
There are 6 courses available in Melbourne Victoria for beginner learners with no prior experience or qualifications.
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
PUAFER005
Operate as Part of an Emergency Control Organisation
On Campus, Online, Traineeship
Half day - 4 days
$0 - $2,000
- There are no mandated entry requirements.
SITSS00078
Customer Service Skill Set
On Campus, Online
2 weeks - 2 months
$0 - $355
- There are no mandated entry requirements.
SIT30122
Certificate III in Tourism (Holiday Parks and Resorts)
Traineeship
12 months
$7,060
- There are no mandated entry requirements.
TAFE NSW
Associate Degree in Resort and Hotel Management
On Campus
24 months
Unavailable
- There are no mandated entry requirements.
William Angliss Institute
Courses for experienced learners
There are no courses available in Melbourne Victoria for experienced learners with prior experience or qualifications.
Key questions
How can I become a concierge?
To become a concierge in Melbourne, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Melbourne?
You can train to become a concierge by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Melbourne area that provide concierge training. The nearest campus is located right in the center of Melbourne. You can also study a concierge course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the concierge sector.
Hotel Manager
A Hotel Manager oversees daily hotel operations, supervising departments, ensuring compliance, handling budgets, and prioritising customer service.
Avg yearly income
$114,400
Skill level
Advanced
Hotel Porter
A Hotel Porter assists guests by carrying bags, delivering items, arranging services, and providing information on local attractions while ensuring excellent customer service.
Avg yearly income
$52,000
Skill level
Beginner
Motel Manager
A Motel Manager oversees daily operations, ensuring guest satisfaction, managing finances and staff, and addressing compliance and issues effectively.
Avg yearly income
$104,000
Skill level
Advanced
Hotel Receptionist
A Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Avg yearly income
$68,640
Skill level
Beginner
Housekeeper
A Housekeeper is responsible for cleaning and maintaining guest rooms in hotels, ensuring high standards of service and attention to detail.
Avg yearly income
$65,000
Skill level
Beginner
Front Office Supervisor
A Front Office Supervisor manages reception operations at hotels, ensuring effective guest service, check-ins, and team leadership.
Avg yearly income
$78,000
Skill level
Advanced
Maintenance Manager
A Maintenance Manager handles repairs, grounds upkeep, and organises trades at holiday parks, ensuring safety, teamwork, and task prioritisation.
Avg yearly income
$140,400
Skill level
Advanced
Housekeeping Manager
A Housekeeping Manager oversees daily housekeeping operations at a holiday park, ensuring guest satisfaction and staff training.
Avg yearly income
$65,000
Skill level
Advanced
More about concierge courses in Melbourne
If you're looking to embark on a rewarding career as a concierge, the range of Concierge courses in Melbourne offers you a solid foundation to start your journey. Beginner courses such as the Certificate III in Business (Customer Engagement) BSB30120 and the Customer Service Skill Set SITSS00078 can equip you with essential skills in customer service that are crucial in the hospitality industry. Moreover, you might consider the Certificate II in Hospitality SIT20316 or the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122 to gain further expertise in this vibrant field.
As you explore the diverse offerings of Concierge courses in Melbourne, you'll also discover various related job roles that could pique your interest. Pursuing a career as a Hotel Manager or a Hotel Porter could allow you to utilise your skills in hospitality. Alternatively, positions like a Hotel Receptionist or a Front Office Supervisor can serve as excellent stepping stones in your professional journey.
The city of Melbourne, known for its vibrant culture and exceptional hospitality standards, is the perfect backdrop for your training. By enrolling in Concierge courses in Melbourne, you will not only enhance your employability but also be positioned within a network of professionals who are as passionate about customer service as you are. Courses like the Provide Service to Customers SITXCCS014 and the Certificate III in Hospitality SIT30616 will help you develop a robust skill set, ensuring you are well-prepared for roles like Housekeeper or Maintenance Manager in your future career.
Further reading
Choosing a security licence course in Australia: A step-by-step guide for jobseekers
10th November 2023
