Courses for beginners
There are 5 courses available in Wollongong New South Wales for beginner learners with no prior experience or qualifications.
BSB30120
Certificate III in Business (Customer Engagement)
Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
- There are no mandated entry requirements.
PUAFER005
Operate as Part of an Emergency Control Organisation
Blended, On Campus, Online, Traineeship
Half day - 4 days
$0 - $280
- There are no mandated entry requirements.
+ 1 more
SITSS00078
Customer Service Skill Set
Online
2 weeks
$355
- There are no mandated entry requirements.
South West TAFE
SIT30122
Certificate III in Tourism (Holiday Parks and Resorts)
Traineeship
12 months
$7,060
- There are no mandated entry requirements.
TAFE NSW
SITXCCS014
Provide Service to Customers
On Campus
3 days
$250
- There are no mandated entry requirements.
Short Courses Australia
Courses for experienced learners
There are no courses available in Wollongong New South Wales for experienced learners with prior experience or qualifications.
Key questions
How can I become a concierge?
To become a concierge in Wollongong, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Wollongong?
You can train to become a concierge by completing a qualification with Academy Green Learning or Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Wollongong area that provide concierge training. The closest campus is 50km away from the center of Wollongong. You can also study a concierge course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the concierge sector.
Hotel Manager
A Hotel Manager oversees daily hotel operations, supervising departments, ensuring compliance, handling budgets, and prioritising customer service.
Avg yearly income
$114,400
Skill level
Advanced
Hotel Porter
A Hotel Porter assists guests by carrying bags, delivering items, arranging services, and providing information on local attractions while ensuring excellent customer service.
Avg yearly income
$52,000
Skill level
Beginner
Motel Manager
A Motel Manager oversees daily operations, ensuring guest satisfaction, managing finances and staff, and addressing compliance and issues effectively.
Avg yearly income
$104,000
Skill level
Advanced
Hotel Receptionist
A Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Avg yearly income
$68,640
Skill level
Beginner
Housekeeper
A Housekeeper is responsible for cleaning and maintaining guest rooms in hotels, ensuring high standards of service and attention to detail.
Avg yearly income
$65,000
Skill level
Beginner
Front Office Supervisor
A Front Office Supervisor manages reception operations at hotels, ensuring effective guest service, check-ins, and team leadership.
Avg yearly income
$78,000
Skill level
Advanced
Maintenance Manager
A Maintenance Manager handles repairs, grounds upkeep, and organises trades at holiday parks, ensuring safety, teamwork, and task prioritisation.
Avg yearly income
$140,400
Skill level
Advanced
Housekeeping Manager
A Housekeeping Manager oversees daily housekeeping operations at a holiday park, ensuring guest satisfaction and staff training.
Avg yearly income
$65,000
Skill level
Advanced
More about concierge courses in Wollongong
If you're looking to embark on a rewarding career in the hospitality industry, exploring Concierge courses in Wollongong is an excellent starting point. With seven beginner courses available in the Wollongong area, including the Certificate III in Business (Customer Engagement) BSB30120 and Certificate II in Hospitality SIT20316, you can gain the essential skills needed to excel in various customer-focused roles. Other popular options include the Customer Service Skill Set SITSS00078 and the Certificate III in Hospitality SIT30616, which will provide you with comprehensive knowledge that is highly valued in the industry.
Wollongong, located along the stunning New South Wales coastline, offers numerous opportunities in the tourism and hospitality fields. As a student of one of the highly regarded Tourism, Travel and Hospitality courses, you will not only learn about customer service but also how to effectively operate under pressure, especially with courses like Operate as Part of an Emergency Control Organisation PUAFER005 and Provide Service to Customers SITXCCS014. This hands-on training will prepare you for various job roles such as Hotel Receptionist or Hotel Porter, both of which play crucial roles in enhancing guest experiences.
As you consider your future career path, it's important to explore the myriad job roles associated with the concierge profession. From becoming a Hotel Manager to a Front Office Supervisor, the landscape is broad and filled with potential. With Housekeeping Manager and Motel Manager roles that demand strong organisational skills and customer engagement, your journey begins with the right education. Embrace the opportunity to unlock your potential through various Accommodation training options in the beautiful coastal city of Wollongong.
Further reading
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